This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Illuminate your home with this beautifully crafted pendant ceiling light, blending natural rattan and sturdy iron to bring warmth and character to any space. The woven spherical design enhances its rustic charm while offering a contemporary ceiling light feel. Its adjustable hanging length makes it an excellent fit for various settings, from living rooms with lamps to dining areas and bedrooms. The soft, diffused glow transforms any environment into a cozy retreat, making it perfect for living room lighting, intimate dinners, or quiet evenings.
Features:
Durable Materials: Crafted from high-quality iron and natural rattan, this pendant light is both sturdy and stylish, ensuring long-lasting elegance.
Soft, Inviting Glow: The woven rattan shade diffuses the light, creating a warm ambiance that enhances your living room ceiling lights or bedroom ceiling lights.
Adjustable Hanging Length: Easily customize the height between 50cm and 100cm, ensuring it suits a variety of ceiling lamps for living rooms, dining areas, or kitchen islands.
Ideal for Various Settings: Whether you need lights for living rooms, a statement piece in the entryway, or hanging lights above the dining table, this modern ceiling light adapts beautifully.
Easy Installation: Comes with all necessary light fittings for ceilings, making setup quick and hassle-free.
Adaptable Style for Every Room
With its adjustable pendant lighting, this fixture is a versatile addition to any home. Whether illuminating a dining table, kitchen island, or serving as living hall lighting, its blend of modern and rustic design ensures it complements a variety of interiors. The elegant look pairs effortlessly with flush ceiling lights and spotlight ceiling lights to create a layered lighting effect. Its easy installation makes it an effortless upgrade for any space.
Glow with Warmth and Comfort
The soft rattan shade diffuses the light, delivering a cozy and inviting ambiance. Whether used as a bathroom ceiling light, a focal point in your living room lighting, or to set the mood in your bedroom, this LED ceiling light creates a harmonious and stylish atmosphere. Ideal for making everyday moments feel special, it enhances both relaxation and style.
Earthy Elegance in Every Weave
Designed with high-quality craftsmanship, this contemporary ceiling light showcases an intricate rattan weave that adds warmth and texture. Perfect for any living room ceiling lights setup, it brings a balance of nature and sophistication. Whether you're looking for ceiling spot lights to highlight specific areas or a light pendant to serve as a statement piece, this fixture effortlessly enhances any home.
Looks very nice, however I had to use waterproof sealant around all the lights as the water was not cascading just pouring through the holes for the bulbs. It only works well in bright sunlight then stops as needs charging, pump needs cleaning and water replacing weekly. The bowls are going green.
