Very pleased with the shed so far - we haven't finished putting it up yet but it's looking good. It was an easy transaction with no issues with payment or delivery, however, we didn't receive any notification of delivery prior to - no email or txt message on the day letting us know it was out for delivery - the lorry arrived just as we were on our way out so a stroke of luck. It would have been good to have had some warning.
I would highly recommend ordering off this site. I was delighted with my purchase, it was delivered promptlyand it was good value for money. It looks amazing, it incudes a choice of several colours for the lighting and a choice of logs or beads to complete the effect. Excellent
It's yet to arrive so cannot leave a review about item. However I can leave a review on poor delivery experience. Evri supposed to deliver Tuesday 7th October but didn't and Living and Home have now said delivery should be fulfilled by Tuesday 14th October. A little frustrating as I had ordered Saturday 4th October.
Dear KJB,
We’re very sorry to hear about the delay. Evri was originally scheduled to deliver your parcel on 7th October, but unfortunately, it has not yet been delivered as planned.
Please rest assured that we’ve contacted Evri to urge them to complete the delivery as soon as possible. Our standard delivery timeframe is 3–7 working days, so your order is still within the normal delivery window, but we completely understand your frustration and truly appreciate your patience.
Best Regards,
Living and Home
Easy put together
Excellent quality
Great price
Wrong shed delivered and very difficult to get a firm date for delivery of the correct shed - keep being told delivery will be 3-7 working days but not from which date. Cannot seem to speak to anyone, just online chat and email - seems to be a limit of one email per day from Livingandhome. Livingandhome seem to have no problem arranging for collection of the wrong shed but it is the correct shed I need and still do not know when this will be delivered.
Dear Simon Monahan,
We’re very sorry for the inconvenience caused by receiving the wrong shed and for the difficulty you’ve experienced in getting updates. We completely understand how frustrating this must have been.
As discussed, we’ve already arranged for the correct shed to be resent. The delivery time is normally 3–7 working days, and the courier will deliver it within this time frame once the parcel is dispatched. Unfortunately, we’re unable to confirm an exact delivery date in advance, but we’ll make sure to keep you updated as soon as tracking becomes available.
We truly appreciate your patience and understanding while we resolve this for you, and we’ll do our best to ensure you receive the correct shed as soon as possible.
Best Regards,
Living and Home