Better than I expected for the price but not at all comfortable as a bed
Terrible, box arrived damaged and opened. Parts fell out when delivery driver handed it over. Now chasing missing parts.
Dear Lee,
We’re very sorry for the condition in which your order arrived and for the inconvenience this has caused. We have already arranged for the missing parts to be sent out to you, and the estimated delivery time is 3–7 working days.
We’ve also emailed you with all the details, so please feel free to reach out if you have any further questions or need assistance.
Thank you for your patience and understanding.
Best Regards,
Living and Home
Easy to assemble, comfy and affordable. No complaints!
Great quality and relatively easy to assemble, but does require 2 person. Lovely size and plenty of shade provided
Still haven't received the fire place was ordered 11 days ago.
Dear Karl,
We’re very sorry to hear about the confusion regarding your fireplace order. According to our tracking information, the item was delivered on 2nd September.
Could you please double-check with your household members or neighbors to see if they may have accepted the delivery on your behalf? If you’re still unable to locate the package, please let us know, and we’ll be happy to contact the courier to investigate further.
Once again, we sincerely apologize for any inconvenience this has caused and appreciate your patience while we resolve this for you.
Best Regards,
Living and Home