We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos) It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order? You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
The electric fireplace creates realistic-looking flickering flames that you can admire through the clear tempered glass panel. Paired with crystals or faux logs, you can adjust the flames in colours and brightness for the right amount of coziness. For installation, if you do not have extra floor space to spare, it can be recessed in the wall for a seamless look or just simply hung on the wall. Additionally, the fireplace comes with a pair of holders that allow the fireplace to stand steadily on the floor.
Features:
3 in 1 fireplace that can be standalone, recessed and wall-mounting
Convenient to operate both manually and by remote control
12 flame colours and 5 adjustable brightness for setting the right mood
Maximum heating area reaches 400 square feet, perfect for small rooms
Cool-to-touch tempered glass front panel guarantees your safety
Specifications
Fireplace Dimensions: 254cm W x 14.2cm D x 34.1cm H
Product Type: Fireplace
Fuel Type: Electric
Heat-Producing: Yes
Finish: Black
Material: Tempered Glass, Metal, Resin
Voltage: 220V
Power: 1800W
Orientation: Recessed/Wall Mounted
Number of Temperatures: 12
Temperature Range: 62 F to 82 F
Heating Coverage Area: 400 Square feet
Timing Range: 8h
Certification: CE/GS/ROHS
Automatic Safety Shutoff: Yes
Remote Control Included: Yes
Number of Flame Colours: 12
Adjustable Brightness: 5
Fuel Bed Type: Artificial Logs, Crystals
Package Content
1 x Electric Fireplace
1 x Remote Control (battery not included)
Package Specifications
Package Dimensions (WxDxH): 270 x 21.2 x 47.4cm
Gross Weight: 48kg
Note
Before using the electric fireplace, thoroughly read and understand the user manual provided by the manufacturer. It contains important information about installation, operation, and safety precautions specific to your model.
Customer Support
Our dedicated team offers timely assistance from Monday to Saturday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
A great piece of kit. Very well made. Excellent quality. But it is large, heavy and awkward to manoeuvre so some people might find it difficult to assemble and move around. A cover isn’t supplied and I haven’t yet found one that might be suitable. This means that late autumn every year it will have to be taken down and stored in the garage. No mean feat.
Whilst the size is perfect for our area the mechanism is tough and it needs ‘coaxing’ open, especially the first few times. Instructions are just diagrams no words which can be confusing and you need to buy the weight base extra - i got the large square water tank which seems to be very efficient and easy to move with wheels and handles. Hopefully it will stand up to the winds - only time will tell.
