SKU:ZH0327
This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
View Details
Add a touch of understated modern elegance to your UK home with this 2 seater wooden arm sofa, upholstered in soft grey towel fabric that delivers exceptional comfort and a sleek, clean look. Meticulously crafted with solid rubber wood armrests finished in a natural wood stain, paired with a sturdy multi-ply wood inner frame, it strikes the perfect balance of durability and minimalist design. Filled with high-grade 35D high-density sponge, the seat cushions and backrest offer plush, supportive seating for everyday lounging, while the thoughtfully designed armrest shape adds a subtle artistic touch to the classic silhouette. Every part of the sofa – from backrest and cushions to armrests – features a detachable design, making it effortless to assemble and adapt to any living room, study or compact family space.
| Feature | Details |
| Product Dimensions (L×W×H) | Style 02: 128 × 82 × 78 CM Style 03: 127 × 79 × 74.5 CM |
| Package Dimensions (L×W×H) | Style 02: 124 × 42 × 76 CM Style 03: 117 × 66 × 38.5 CM |
| Product Gross Weight | Style 02: 25 KG Style 03: 20.85 KG |
| Core Material | Grey Towel Fabric 35D High-Density Sponge Solid Rubber Wood Armrests New Multi-Ply Wood Inner Frame |
| Armrest Finish | Style 02: Natural Wood Stain Style 03: Walnut Wood Stain |
| Special Features | Fully Detachable Design Easy Assembly Minimalist Style 35D High-Density Sponge Custom Shaped Armrests |
| Package Method | 1 Box / Sofa, Protective Wrapping |
| Instruction Manual | Download(Style 03) |
Q: How to clean the grey towel fabric upholstery?
A: Spot clean the towel fabric with a mild detergent and a soft damp cloth, gently blotting spills instead of rubbing hard. For deeper cleaning, the detachable cushions allow for easy maintenance to keep the sofa looking fresh.
Q: What makes the rubber wood armrests durable?
A: The armrests are crafted from solid rubber wood with a professional paint finish, making them scratch-resistant and sturdy for daily use. The natural wood material also adds a durable, long-lasting texture to the sofa.
Q: How easy is the fully detachable sofa to assemble?
A: Assembly is extremely simple with the clear included instructions – all detachable parts (backrest, cushions, armrests) connect with easy fasteners, and most people can finish assembly in 20-30 minutes with no extra tools needed.
Q: Why is 35D high-density sponge used for the cushions?
A: 35D high-density sponge offers the perfect balance of softness and support, with excellent resilience that prevents the cushions from sagging over time. It ensures long-lasting comfortable seating for daily use in family homes.
Q: Will the sofa fit through narrow UK doorways?
A: Yes! The fully detachable design and compact packaging sizes (124×42×76CM/117×66×38.5CM) are specially designed for UK home delivery, fitting smoothly through standard doorways and narrow hallways.
Q: What's the difference between the two styles of the sofa?
A: Style 02 features natural wood stain rubber wood armrests with larger dimensions for more spacious seating, while Style 03 has walnut wood stain armrests and a more compact silhouette, perfect for smaller living spaces.
Q: Is the multi-ply wood inner frame sturdy enough for daily use?
A: Absolutely! The inner frame is made of new high-quality multi-ply wood, which offers exceptional structural stability and load-bearing capacity, able to withstand long-term daily family use without deformation.
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
