This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Add a touch of whimsical charm and cozy comfort to your UK home with this off-white bread-shaped accent chair, a uniquely designed piece that blends playful aesthetics with practical functionality. Upholstered in premium VE linen fabric, the chair features a soft, breathable texture ideal for daily lounging, while its distinctive bread-shaped silhouette and elegant pull-point ruffled backrest create a striking visual focal point in any living room, reading nook or bedroom. Constructed with a sturdy multi-ply board frame and filled with high-density 28D sponge paired with fresh new cotton, it delivers exceptional support and plush comfort, elevated by sleek black angled solid wood legs for stable, stylish support. Designed with easy-to-assemble legs and a detachable structure, this chair boasts a 170LBS weight capacity, making it a durable and eye-catching addition to compact or spacious living spaces alike.
Key Features
Unique Bread-Shaped Silhouette – The distinctive bread-shaped design adds a playful, whimsical touch to your decor, creating a charming focal point while providing ample seating space for comfortable lounging and relaxation.
Premium VE Linen Upholstery – High-quality VE linen fabric offers a soft, breathable texture with excellent durability, resistant to wear and fading for long-term use. The off-white hue complements a wide range of decor styles from modern to traditional.
Elegant Pull-Point Ruffled Backrest – Features an exquisite pull-point ruffled design on the backrest, adding delicate texture and visual interest to the chair’s silhouette while enhancing lumbar support for comfortable seating.
Sturdy Black Angled Solid Wood Legs – Sleek black angled solid wood legs provide robust, wobble-free support with a modern aesthetic. The angled design adds stability and style, while the solid wood construction ensures long-lasting durability for daily use.
High-Density 28D Sponge & New Cotton Filling – Filled with high-density 28D sponge and fresh new cotton, the seat and backrest deliver the perfect balance of plush comfort and sturdy support, retaining their shape for long-term use without sagging or flattening.
Easy-Assemble Design with 170LBS Capacity – Legs feature a simple assembly design with included hardware (no extra tools needed), while the robust multi-ply board frame safely supports up to 170LBS, ensuring stable, durable use for adults of all sizes.
Product Information
Feature
Details
Product Dimensions (L×W×H)
85 × 88 × 94 CM
Package Dimensions (L×W×H)
88 × 30 × 86 CM
Product Gross Weight
21.5 KG
Core Material
Off-White VE Linen Fabric 28D High-Density Sponge New Cotton Filling Multi-Ply Board Frame Black Angled Solid Wood Legs
Seating Capacity
1 Seater
Weight Capacity
170LBS
Design Features
Bread-Shaped Silhouette Pull-Point Ruffled Backrest Black Angled Solid Wood Legs Detachable Assembly Design
Package Method
1 Box / Chair, Protective Wrapping
FAQ
Q: How to clean the off-white VE linen upholstery?
A: Gently spot clean the linen fabric with a mild detergent and soft damp cloth, blotting spills instead of rubbing to preserve the fabric’s texture and the pull-point ruffled detail. Avoid harsh chemicals to prevent discoloration of the off-white hue.
Q: How easy is the chair to assemble?
A: Assembly is extremely simple – just attach the black angled solid wood legs to the chair frame with the included hardware. No extra tools are needed, and most people complete setup in just 10-15 minutes.
Q: What makes the bread-shaped design comfortable?
A: The bread-shaped silhouette provides ample seating space with contoured support for your hips and back, while the 28D sponge and new cotton filling ensure plush comfort – perfect for long hours of relaxed lounging.
Q: Will the packaging fit through narrow UK doorways?
A: Yes! The 88×30×86CM slim packaging is specially designed for UK home delivery, fitting smoothly through standard doorways, narrow hallways and small apartment entrances with no hassle.
Q: Are the black angled legs sturdy enough for daily use?
A: Absolutely! The solid wood angled legs are engineered for maximum stability and support, safely holding up to 170LBS and providing wobble-free seating for daily use in family homes.
Q: Does the pull-point ruffled backrest provide good lumbar support?
A: Yes! The pull-point ruffled design is not just aesthetic – it creates targeted lumbar support that contours to your lower back, enhancing comfort whether you’re sitting upright or leaning back to relax.
Q: Is the off-white linen fabric easy to maintain?
A: Yes! The premium VE linen fabric is wear-resistant and easy to spot clean, while the off-white hue is designed to hide light dust and minor stains, making it a practical choice for busy family homes.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
