This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Bring a whimsical touch of charm and cozy comfort to your UK home with this white floral butterfly linen accent chair, a unique piece that blends playful design with practical functionality. Upholstered in soft, breathable linen fabric featuring a delicate white floral butterfly pattern, the chair adds a light, airy aesthetic to any living space, while the thoughtfully contoured seating dimensions ensure ergonomic comfort for hours of relaxed lounging. Filled with 28D high-density sponge and fresh new cotton, it delivers plush yet supportive seating, elevated by sturdy high-quality black rubber wood iron sheet tiger legs that add a bold, distinctive touch to the silhouette. Designed with a detachable wooden frame, detachable backrest and easy-to-assemble legs, this chair boasts a 170LBS weight capacity and seamless assembly, making it a stylish and durable addition to living rooms, reading nooks or bedrooms.
Key Features
Breathable White Floral Butterfly Linen Upholstery – Premium linen fabric features a delicate white floral butterfly pattern, offering a soft, textured touch and excellent breathability. The light, whimsical design adds a charming, nature-inspired touch to any decor style while remaining durable for daily use.
Ergonomically Contoured Seating – Meticulously designed with a 48cm seat width, 55.5cm seat depth and 42cm seat height, paired with a 51cm back height and 60cm armrest height, the chair provides optimal ergonomic support for your body, ensuring comfortable lounging for hours on end.
High-Quality Black Rubber Wood Tiger Legs – 18cm tall black rubber wood iron sheet tiger legs deliver robust, wobble-free support with a bold, distinctive design. The solid rubber wood construction ensures long-lasting durability, while the sleek black finish complements the floral linen upholstery perfectly.
Plush 28D Sponge & New Cotton Filling – Filled with high-density 28D sponge and soft new cotton, the seat and backrest offer the ideal balance of plush comfort and sturdy support, contouring to your body and retaining their shape for long-term use without sagging or flattening.
Practical Detachable Design – Features a detachable wooden frame, detachable backrest and easy-to-assemble legs, ensuring hassle-free delivery through narrow UK doorways and quick 10-15 minute assembly with no professional tools required.
Durable 170LBS Weight Capacity – Engineered with a robust detachable wooden frame and sturdy tiger leg construction, the chair safely supports up to 170LBS, providing stable seating for daily use by adults of all sizes and ensuring long-term reliability.
Product Information
Feature
Details
Product Dimensions (L×W×H)
87 × 78 × 77 CM
Seating Dimensions
Width:48CM | Depth:55.5CM | Height:42CM
Back & Armrest & Leg Height
Back:51CM | Armrest:60CM | Leg:18CM
Package Dimensions (L×W×H)
78 × 75 × 65 CM
Product Gross Weight
21.5 KG
Core Material
White Floral Butterfly Linen Fabric 28D High-Density Sponge New Cotton Filling Black Rubber Wood Iron Sheet Tiger Legs Detachable Wooden Frame
Seating Capacity
1 Seater
Weight Capacity
170LBS
Special Features
Ergonomic Seating Design Floral Butterfly Pattern Tiger Leg Design Detachable Backrest & Frame Easy-Assemble Legs
Q: How to clean the white floral butterfly linen upholstery?
A: Spot clean the linen fabric with a mild detergent and soft damp cloth, gently blotting spills instead of rubbing to preserve the fabric’s texture and the delicate floral butterfly pattern. Avoid harsh chemicals to prevent fading.
Q: How easy is the chair to assemble?
A: Assembly is extremely simple – attach the 18cm black rubber wood tiger legs to the frame with the included hardware and fit the detachable backrest into place. No extra tools are needed, and setup takes just 10-15 minutes.
Q: What makes tiger legs different from regular chair legs?
A: Tiger legs feature a bold, distinctive curved design that adds visual interest and stability, while the solid black rubber wood construction with iron sheet reinforcement ensures enhanced durability and support compared to standard legs.
Q: Will the packaging fit through narrow UK doorways?
A: Yes! The 78×75×65CM compact packaging is specially designed for UK home delivery, fitting smoothly through standard doorways, narrow hallways and small apartment entrances with no hassle.
Q: Is the linen fabric suitable for homes with kids or pets?
A: Yes! The durable linen fabric is wear-resistant and easy to spot clean, making it a practical choice for busy family homes with kids or pets, while the light pattern helps hide minor dirt or stains.
Q: Does the chair provide good lumbar support?
A: Absolutely! The 51cm back height and ergonomically contoured backrest, filled with new cotton, provide gentle yet supportive lumbar support, ensuring comfort whether you’re sitting upright or leaning back to relax.
Q: Is the 170LBS weight capacity reliable for daily use?
A: Yes! The chair’s robust detachable wooden frame and sturdy rubber wood tiger legs are engineered to safely support up to 170LBS, delivering stable, wobble-free seating for daily use with no structural compromise.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
