This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Crafted with handwoven techniques, this?ceiling light features a gradient colour that transitions smoothly from top to bottom, creating a soft and harmonious ambiance. The light filters through the woven gaps, casting artistic shadows that add depth and warmth to your space. Perfect for ceiling lights for living room, bathroom ceiling lights, or even ceiling lights for bedroom, this light effortlessly combines elegance and functionality. Ideal for enhancing kitchen ceiling lights or complementing modern ceiling lights, it brings natural charm and character to any interior.
Features:
Eco-Friendly Materials: Made from sustainable, environmentally friendly cotton rope, this pendant ceiling light is a great choice for eco-conscious homes looking for ceiling light shades.
Warm Ambient Lighting: Soft light filters through the woven shade, creating a cozy and inviting atmosphere, ideal for bedroom ceiling lights or ceiling lights for living room.
Hollow Lampshade Design: The open weave structure adds visual interest with a play of light and shadow, perfect for modern ceiling lights or contemporary ceiling lights in any room.
Gradient Colour Lampshade: Smoothly transitions between tones, offering a dynamic and elegant look that fits beautifully with ceiling lights for bedroom or ceiling light fittings.
Natural Warmth Meets Artisan Craftsmanship
Handwoven from eco-friendly cotton rope, this light combines artisanal techniques with a modern design. Its soft, textured finish brings a natural warmth to any space, whether you're styling kitchen lights ceiling or complementing flush ceiling lights.
Intricate Hollow Design for a Play of Light and Shadow
The lampshade¡¯s hollow design creates a mesmerizing light and shadow effect, adding depth and character to your room. Perfect for those who appreciate the beauty of subtle details, this light is a beautiful addition to bathroom lights ceiling or ceiling lights rattan.
Elegant Gradient Colour for a Dynamic Aesthetic
Featuring a stunning gradient colour, the shade transitions smoothly from light to dark, adding visual intrigue and sophistication. This unique colour blend makes it a standout piece that enhances the aesthetic of any space, ideal for next ceiling lights or ceiling lighting.
Q1: Is this pendant light suitable for living rooms or kitchens?
Yes, this light works beautifully as a?ceiling light for living room or kitchen pendant lighting. Its soft, warm glow and woven design complement both cozy and modern spaces.
Q2: Can I use this as a bathroom pendant light?
While this light adds great ambiance, if using it as?bathroom pendant lighting, ensure it¡¯s placed in a dry zone away from direct moisture.
Q3: Does this come with everything I need for installation?
Yes, the package includes the?pendant ceiling light, an installation manual, and all necessary mounting accessories for easy setup.
Q4: What type of ceiling does this fixture work with?
This light is compatible with flat ceilings and works well as part of?flush ceiling lights or light pendant designs depending on your ceiling height.
Q5: Is this a dimmable ceiling light?
This version is not dimmable. However, it emits a cozy 2700K?warm light, ideal for use as bedroom ceiling lights or hallway ceiling lights.
Q6: How does the gradient effect look in person?
The?gradient ceiling light shade transitions from light to dark, adding subtle depth and movement¡ªperfect for stylish, contemporary ceiling lights d¨¦cor.
Q7: What makes this pendant eco-friendly?
It¡¯s handcrafted using natural cotton rope, making it a sustainable option for?ceiling light fittings in eco-conscious homes.
Q8: Can this be used with other lampshades for ceiling lights?
While designed as a complete fixture, its universal E27 base is compatible with other?lamp shades for ceiling lights if you wish to change the look.
Q9: Is the hanging cord adjustable?
Yes, the cord can be adjusted up to 120cm, making it great for?pendant lights for kitchen island, dining rooms, or high ceilings.
Q10: Is this light bright enough for primary lighting?
It provides soft?ambient lighting, ideal as a statement piece or secondary light in spaces like bedrooms, lounges, or modern ceiling lights layouts.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
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The unit is quite good, but instructions are a nightmare.
The unit itself is quite good, however the instructions are severely lacking. On no less than 3 separate occasions did I have to undo the last two hours work, due to there being insufficient and inaccurate information regarding the build.
There are times during the build that the parts need rotating, to ensure that it all goes together correctly. The fixings are mainly ‘metal’ screws, but because the panels are so thin, often they end up simply spinning and not actually tightening.
Also, do not try to build this on a windy day, or if you do, make sure there are at least two of you, as the lid and door panels are awkward to assemble, I felt like I needed to be an octopus at times during this build.
The insuctions are as about as useful as a chocolate fireguard been trying to put this crap up for most the day and still have no idea how the door rail fits or how the doors fit. Will be seeking a refund. Dont buy this trash it belongs in a furnace .along with the instructions if you can call them that !!!!!
