This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
This curated accent chair collection blends stylish design with everyday comfort, offering two distinct models in a range of soft, premium fabrics to complement any interior space. Crafted with sturdy multi-ply board frames, high-density D28 foam and wear-resistant cool cloth detailing, each chair features full knock-down construction for easy assembly and transportation, paired with adjustable black foot pegs for stable use on all floor surfaces. With thoughtful design touches including cut-out armrests (03 Series) and long decorative cushions (04 Series), complete safety and brand labelling, and protective dual-layer packaging, these chairs are a practical and stylish addition to living rooms, reading nooks, studies and more.
Key Features
Dual Model & Multi-Colour Options – 03 Series with cut-out armrests + 04 Series with long cushions; choose from soft white teddy fleece or lush chenille in green, blue, orange for personalised style.
Premium Upholstery Fabrics – Ultra-soft teddy fleece and durable, plush chenille fabrics deliver a cozy tactile feel and long-lasting wear for daily use.
Sturdy Frame & Comfort Filling – New material multi-ply board frame for stable support; high-density D28 foam filling ensures plush, resilient seating comfort.
Full Knock-Down Construction – Easy to assemble full knock-down design with adjustable black foot pegs, ensuring stable placement on uneven floor surfaces.
Thoughtful Design Details – 03 Series features elegant cut-out armrests and matching cushions; 04 Series includes a long decorative cushion for added comfort and style.
Wear-Resistant Protection – Cool cloth lining at the bottom reinforces durability, preventing scuffs and damage to both the chair and floor surfaces.
Complete Safety & Brand Labelling – Hanging fire safety label, sewn legal label on the bottom cloth and sewn logo label on the side, meeting all quality and safety standards.
Protective Dual-Layer Packaging – Wrapped in non-woven bag + plastic bag for extra protection, single chair per carton for safe transit and easy delivery.
Product Information
Feature
03 Series Accent Chair (Cut-Out Armrests)
04 Series Accent Chair (Long Cushion)
Overall Dimensions (L×W×H)
65 × 75 × 82 CM
70 × 75 × 82 CM
Package Dimensions (L×W×H)
72 × 64 × 32 CM
70 × 62 × 48 CM
Product Gross Weight
14.5 KG
18 KG
Upholstery Options
White Teddy Fleece; Chenille (Green/Blue/Orange)
White Teddy Fleece; Chenille (Green/Blue/Orange)
Core Material
New Material Multi-Ply Board Frame; High-Density D28 Foam; Wear-Resistant Cool Cloth (Bottom); Adjustable Black Foot Pegs
Key Design Features
Cut-Out Armrest Design; Matching Cushion Included; Full Knock-Down Construction
Long Decorative Cushion Included; Full Knock-Down Construction; Sleek Modern Silhouette
Labelling
Hanging Fire Safety Label; Sewn Legal Label (Bottom Cloth); Sewn Logo Label (Side)
Packaging Details
1 PC / Carton; Non-Woven Bag + Plastic Bag Wrapping (Dual-Layer Protection)
Assembly Type
Full Knock-Down (Easy to Assemble)
Multi-Attribute Classification Guide
Product Series - 03 Series (Cut-Out Armrests, 65×75×82CM); 04 Series (Long Cushion, 70×75×82CM)
Q1: What are the main differences between the 03 Series and 04 Series chairs?
A: The 03 Series features elegant cut-out armrests and a matching cushion with dimensions 65×75×82CM, while the 04 Series includes a long decorative cushion with a sleeker silhouette and dimensions 70×75×82CM; all other core features are consistent.
Q2: What fabric and colour options are available for these chairs?
A: You can choose from ultra-soft white teddy fleece, or lush chenille fabric in three vibrant hues: green, blue and orange, across both 03 and 04 Series.
Q3: Is the chair easy to assemble, and what type of construction does it have?
A: All chairs feature a full knock-down construction for easy assembly, with adjustable black foot pegs included for quick and simple setup in any space.
Q4: What materials are used for the frame and filling, and is the chair sturdy?
A: Each chair is built with a sturdy new material multi-ply board frame and filled with high-density D28 foam for plush, resilient comfort; the bottom has cool cloth lining for extra durability.
Q5: Does the chair have any stability features for different floor types?
A: Yes, every chair is equipped with adjustable black foot pegs that can be tweaked to ensure stable placement on all floor surfaces, including uneven floors.
Q6: What labels are included with the chair, and do they meet safety standards?
A: Each chair comes with a hanging fire safety label, a sewn legal label on the bottom cloth and a sewn logo label on the side, all meeting relevant quality and safety industry standards.
Q7: How is the chair packaged for delivery, and is it protected?
A: Each chair is packaged individually (1 PC per carton) with dual-layer protection – a non-woven bag plus a plastic bag wrapping – to ensure safe transit and damage-free delivery.
Q8: Are any additional cushions included with the chairs?
A: The 03 Series includes a matching standard cushion, while the 04 Series comes with a long decorative cushion; all cushions are included with the chair at no extra cost.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
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