This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Add a sense of timeless Eastern elegance to your interior with this hand-painted porcelain table lamp, a refined expression of classic Chinoiserie design. The softly contoured, vase-shaped porcelain base is decorated with delicate floral and foliage motifs, painted in harmonious tones against a textured cream background that highlights traditional craftsmanship. Finished with a pleated linen shade and supported by a polished brass base, the lamp emits a warm, diffused glow that balances practicality and visual appeal, making it a graceful addition to living rooms, bedrooms, studies or offices.
A Story That Brings Meaning into Your Home
Rooted in traditional Eastern decorative art, the flowing floral motifs symbolise harmony, continuity and a connection to nature. Rather than feeling formal or ornamental, the design brings a calm, considered presence that enriches the space in a subtle, welcoming way.
Designed to Work in Real Homes
Designed with everyday living in mind, this table lamp features a compact footprint and balanced proportions that suit bedside tables, sideboards or console tables. It adds visual interest and gentle illumination where it’s needed, without overpowering the surrounding décor.
Lighting That Adjusts to Your Day
From creating a soft, relaxing glow in the evening to providing clearer light for daily tasks, this lamp supports a comfortable lighting experience throughout the day. Practical and adaptable, it’s designed to fit naturally into everyday routines.
Materials Chosen for Warmth and Comfort
The smooth porcelain base, pleated fabric shade and brass-effect detailing work together to soften the light and create a warm, inviting atmosphere. The result is illumination that feels calm and comfortable, never harsh or overpowering.
A Timeless Piece That Moves With You
Defined by its classic shape and versatile colour palette, this lamp transitions easily between different rooms and interior styles. Chosen for longevity rather than trends, it helps create a home that feels settled, welcoming and enduring.
Key Features
Handcrafted Porcelain Construction – High-quality porcelain body, hand-fired for durability with a smooth finish and subtle surface texture.
Classic Chinoiserie Design – Elegant vase-shaped silhouette with hand-painted floral and foliage patterns inspired by traditional Eastern aesthetics.
Refined Brass Accents – Polished brass-effect base and neck detailing add warmth, balance and a sense of understated sophistication.
Pleated Linen Shade – Natural linen shade with fine pleating gently diffuses light for a soft, comfortable ambience.
Decorative and Functional – Serves as both an ambient light source and a decorative feature, suitable for a wide range of interiors.
Versatile Placement – Well-suited to bedside tables, console tables or office desks, offering elegance without overwhelming the space.
Product Information
Material
Ceramic & Copper & Fabric Cover
Colour
Gray Background with Floral Pattern
Number of Light Source
1
Bulb Included
Yes
Light Source Colour
Warm Light
Colour Temperature
/
Dimmable
No
Light Direction
Down
Wattage
12 Watt
Voltage
110V-220V
Power Source
Hardwired
Specifications
Product Dimension
30cm Dia ×52cm H (± 3cm)
Package Dimension
31cm L×31cm W×45cm H (± 3cm)
Package Weight
2.8kg (±0.5kg)
Package Included
1 × Table Lamp
1 × Instruction manual
Warranty
Certification
CE
Product Warranty
1 Year
FAQ
Q1: What materials are used for this lamp?
A: The lamp is crafted with a hand-fired porcelain body, complemented by brass-effect accents and a pleated natural linen shade.
Q2: What design style does this lamp follow?
A: It features a classic Chinoiserie design, defined by its vase-shaped form and hand-painted floral patterns inspired by traditional Eastern art.
Q3: What type of light does the lamp provide?
A: The pleated linen shade softens the light to produce a warm, ambient glow that suits relaxed, everyday settings.
Q4: Is the porcelain base suitable for regular use?
A: Yes. The porcelain body is hand-fired for strength and durability, with a smooth finish designed for daily use.
Q5: Where can this table lamp be used?
A: Its versatile proportions make it suitable for living rooms, bedrooms, studies, offices or entryways, serving as both a light source and a decorative accent.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
