This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Add versatile comfort to your UK home with this practical convertible sofa bed, upholstered in soft dot velvet fabric for a plush, tactile finish that elevates any living space. Designed to seamlessly switch between a sleek sofa and a spacious bed, it is ideal for small living rooms, studio flats or guest nooks, perfectly suited to the compact living spaces common in UK homes. Built with a sturdy new-material multi-ply board frame and durable plastic legs, it offers stable, long-lasting support, while premium virgin cotton sponge filling ensures comfortable seating by day and restful sleep by night. A subtle central fabric panel detail adds a refined touch to the minimalist design, and the robust kube fabric base enhances durability for everyday use.
Key Features
Luxurious Dot Velvet Upholstery – Premium dot velvet fabric boasts a soft, skin-friendly texture that is durable and fade-resistant for daily use. The understated dot pattern adds visual depth, complementing both modern and traditional UK home interiors.
Seamless Sofa-to-Bed Conversion – Effortlessly transforms between a compact sofa and a full-size bed, providing flexible seating and sleeping space to suit the multi-functional needs of UK households.
Sturdy Construction & Durable Legs – Reinforced new-material multi-ply board frame ensures long-term structural stability, while lightweight yet robust plastic legs deliver reliable support with a sleek, minimalist finish. Fitted with a durable kube fabric base for added protection.
Premium Virgin Cotton Sponge Filling – High-quality virgin cotton sponge filling offers the perfect balance of softness and support, contouring to the body for relaxed seating or restful sleep and retaining its shape with regular use.
UK Home-Friendly Design – Compact profile designed to fit seamlessly into small living spaces, with slim packaging that easily passes through standard UK doorways and narrow hallways for hassle-free delivery.
Product Information
Feature
Details
Sofa Dimensions (L×W×H)
165 × 78 × 70 CM
Bed Dimensions (L×W×H)
165 × 87 × 12.2 CM
Package Dimensions (L×W×H)
167 × 12.5 × 88 CM
Product Gross Weight
20 KG
Core Material
Dot Velvet Fabric New-Material Multi-Ply Board Frame Virgin Cotton Sponge Filling Plastic Legs (5 Pcs, No Metal Plates) Kube Fabric Base
A: Spot clean with a mild detergent and soft damp cloth, blotting spills instead of rubbing to preserve the dot texture and central fabric panel detail. Use a soft brush to remove light dust, and avoid harsh chemicals or abrasive cleaners.
Q2: Is the conversion between sofa and bed easy to operate?
A: Yes! The sofa-to-bed conversion is seamless and requires no extra tools. Simply adjust the frame to switch between modes, with the premium sponge filling remaining comfortable for both seating and sleeping use.
Q3: Is this sofa bed suitable for small UK apartments?
A: Absolutely! The compact profile is specifically designed to fit into small living spaces typical of UK apartments, while still offering ample sleeping space when converted to a bed.
Q4: How long does assembly take?
A: Assembly is quick and straightforward, taking only 10-15 minutes. You just need to attach the plastic legs to the frame using the included hardware, with no need for professional assistance.
Q5: Will the packaging fit through narrow UK doorways?
A: Yes! The slim packaging is purpose-designed for UK homes, easily fitting through standard doorways, narrow hallways and small apartment entrances without difficulty.
Q6: Is the virgin cotton sponge filling supportive enough for daily use?
A: Yes! The high-quality virgin cotton sponge provides a balanced combination of softness and support, making it comfortable for daily use as a sofa and reliable for occasional use as a bed.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.