This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This pendant light weaves elegance into your space with its interlocking gold rings, creating a captivating visual centerpiece. Crafted from premium aluminum and acrylic, it offers a perfect blend of modern sophistication and durable design. Ideal for living rooms or dining areas, it transforms any setting into a luminous art piece.
Features:
Timeless Craftsmanship: Crafted from high-quality aluminum and acrylic, this pendant light ensures both durability and a refined, luxurious appearance.
Perfectly Adjustable Height: With an adjustable height ranging from 40cm to 150cm, it offers flexibility to suit various ceiling heights and room layouts.
Stunning Gold Finish: The elegant gold finish adds a touch of modern sophistication, making it a statement piece in any contemporary setting.
Captivating Interwoven Design: The unique interlocking ring design creates a dynamic visual effect, transforming your space into an artistic showcase.
Energy-Efficient LED Lighting: Equipped with LED technology, it provides bright and energy-saving illumination, perfect for both ambient and task lighting.
Versatile Application for Multiple Spaces: Ideal for living rooms, dining areas, or entryways, this light enhances any room with its stunning blend of form and function.
Transform Any Room with Versatile Style
The intertwining loops of this light create a focal point for living rooms or dining areas. Its flowing design adds movement, perfect for open or large rooms. The light complements modern and eclectic interiors, offering bold elegance. Ideal for high ceilings, it enhances the room¡¯s ambiance without overwhelming.
Illuminate with Sculptural Art
Tired of the ordinary? Our 180W dual-colour pendant light, with its interwoven ring design and dimmable source, casts dynamic shadows and adds artistic flair. Easily adjust brightness, turning your light into an energy-efficient centerpiece that enhances your space and draws admiration.
Experience Enduring Elegance
Crafted from premium aluminum and acrylic, this pendant light offers a lasting luxury that enhances your space. The materials ensure durability and a sleek appearance that endures over time. Say goodbye to fading or tarnishing; invest in a light that maintains its beauty for years.
Product Information
Material
Aluminium & Acrylic
Colour
Gold
Adjustable Hanging Length
Adjustable (40cm to 150cm)
Numble of Light Source
/
Bulb Included
/
Light Source Colour
Warm Light & Cold Light
Colour Temperature
2900K-3200K
6000K-6500K
Dimmable
Yes
Light Direction
Down
Wattage
180 Watt
Voltage
220V-230V
Power Source
Hardwired
Specifications
Product Dimension
80cm Dia ¡Á 50cm H (¡À 3cm)
Ceiling Plate Dimension
22cm Dia (¡À 3cm)
Packing Dimension
87cm L¡Á 87cm W¡Á 16cm H (¡À 3cm)
Weight
15KG (¡À0.5KG)
Package Included
1 ¡Á Pendant Light
1 ¡Á Installation Instruction
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Warranty
Certification
CE
Product Warranty
1 Year
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FAQ
Q1: Can this pendant light be used in the living room ceiling lights setup?
A1: Yes, this pendant light is perfect for the?living room ceiling lights setup. Its elegant gold finish and adjustable height make it an ideal statement piece that complements modern and eclectic living room interiors.
Q2: Is this pendant light compatible with ceiling light fittings in the UK?
A2: Absolutely, this pendant light is designed to be compatible with standard?ceiling light fittings in the UK (220V-230V). It¡¯s easy to install and works perfectly in UK homes.
Q3: Can I adjust the light's brightness and color temperature?
A3: Yes, this pendant light is?dimmable and offers two color temperature options: warm light (2900K-3200K) and cold light (6000K-6500K). Adjust the brightness to suit your needs for any occasion.
Q4: Does this light work for bathroom ceiling lights?
A4: While this pendant light is stunning for most spaces, it is not recommended for use in bathrooms with high moisture. It works best in living rooms, dining areas, and kitchens.
Q5: How does this pendant light compare to chandelier lighting?
A5: The pendant light offers a modern take on?chandelier lighting with its interwoven ring design, providing a minimalist yet artistic flair while offering energy-efficient LED illumination.
Q6: Can I use this in a dining room lighting setup?
A6: Yes, the sophisticated design of this pendant light makes it a perfect choice for?dining room lights. Its elegant gold finish and adjustable LED lighting options create a refined atmosphere.
Q7: Does this pendant light require installation by a professional?
A7: While the pendant light comes with clear installation instructions, we recommend professional installation, especially if you're unfamiliar with electrical setups, to ensure safe and proper installation.
Q8: How long will the LED light last?
A8: The?LED ceiling light is designed for long-lasting performance. It has a lifespan of up to 50,000 hours, reducing the need for frequent bulb replacements.
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Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
