This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Indulge in premium comfort and sophisticated style with this executive recliner chair and matching ottoman set, perfect for home offices, living rooms or relaxation nooks in UK homes. Upholstered in smooth, durable PU leather (available in beige or black), it offers a luxurious, easy-to-clean surface ideal for daily use. The chair features a plush 28D high-density sponge filling paired with fresh new cotton, delivering cloud-like support for long hours of seating, while the adjustable recline design lets you find your perfect lounging angle. Built with a sturdy iron frame and elevated by a stable dark brown duck feet base, it combines durability with a refined silhouette, and the included ottoman provides the perfect spot to rest your feet. Designed for easy assembly with detachable parts, this set boasts a 170LBS weight capacity, making it a practical and elegant addition to any modern space.
Key Features
Smooth PU Leather Upholstery – High-quality PU leather (beige/black) offers a sleek, luxurious texture that’s water-resistant and easy to wipe clean, ideal for busy home offices or family living spaces. The material is durable and fade-proof for long-term use.
Plush 28D Sponge & New Cotton Filling – Filled with 28D high-density sponge and soft new cotton, the chair and ottoman deliver exceptional comfort and support, contouring to your body while retaining their shape to avoid sagging over time.
Stable Dark Brown Duck Feet Base – The robust dark brown duck feet base provides balanced, wobble-free support for the chair, with a classic design that adds a touch of refined elegance to the set’s modern silhouette.
Matching Ottoman for Full Relaxation – Includes a coordinating ottoman (49×40×41CM) that serves as a footrest to elevate your legs, enhancing circulation and comfort during extended lounging or work sessions.
Sturdy Iron Frame & 170LBS Capacity – Reinforced iron frame ensures structural stability, safely supporting up to 170LBS for reliable daily use by adults of all sizes, with no compromise on comfort or durability.
Easy Assembly & Compact Packaging – Detachable design allows for hassle-free delivery through narrow UK doorways, and assembly takes just 15-20 minutes with included hardware (no extra tools required).
PU Leather (Beige/Black) 28D High-Density Sponge New Cotton Filling Sturdy Iron Frame Dark Brown Duck Feet Base
Weight Capacity
170LBS
Assembly Feature
Detachable Parts Tool-Free Easy Assembly
Package Method
1 Box / Set (Chair + Ottoman), Protective Wrapping
FAQ
Q: How to clean the PU leather upholstery?
A: Wipe the PU leather (on both chair and ottoman) with a soft damp cloth for daily cleaning; use a mild leather cleaner for stubborn stains. Avoid harsh chemicals to preserve the smooth finish and color.
Q: Is the chair adjustable for reclining?
A: Yes! The chair features an adjustable recline design (height range: 98-106CM) that lets you lean back to your preferred angle, perfect for relaxing, reading or working comfortably.
Q: How stable is the duck feet base?
A: The dark brown duck feet base is engineered for maximum stability, providing balanced support that prevents wobbling even when reclined, ensuring safe and comfortable use for daily seating.
Q: Will the packaging fit through narrow UK doorways?
A: Yes! The 84×66×39CM compact packaging is designed for UK home delivery, fitting smoothly through standard doorways, narrow hallways and small apartment entrances with ease.
Q: Can the ottoman be used as extra seating?
A: Absolutely! The sturdy ottoman can double as additional casual seating for guests, making it a versatile addition to small living spaces or home offices.
Q: How long does assembly take?
A: Assembly is quick and straightforward – attach the duck feet base to the chair frame and place the ottoman (no assembly needed for the ottoman). Most people finish setup in 15-20 minutes with included hardware.
Q: Is the 28D sponge filling supportive enough for long hours of seating?
A: Yes! The 28D high-density sponge paired with new cotton offers exceptional resilience and support, maintaining its shape and comfort even during extended work or relaxation sessions.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.