This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
A stunning fusion of vintage Victorian charm and cutting-edge modern efficiency, perfect for redefining how you heat and style your home. Whether you’re drawn to the timeless allure of a freestanding fireplace or the seamless integration of a fireplace insert, this wood burning stove delivers warmth, style, and sustainability in one exquisite, DEFRA approved package.
✅ Key Features & Benefits
🛡️ Unmatched Durability & Premium Craftsmanship Crafted from premium cast iron – paired with firebrick for superior heat resistance, Schott glass for a clear, safe flame view, and durable finishes – this cast iron stove is built to endure. It promises years of reliable warmth and retains its elegant appearance, standing up to the test of time in busy British households.
🏡 Versatile Placement for Any Space Whether you opt for a freestanding cast iron fireplace to make a bold statement or prefer to integrate it as a cast iron fireplace insert into your existing surround, this unit adapts effortlessly. It’s perfect for everything from cozy London flats to sprawling countryside cottages, suiting diverse British home layouts.
🌿 Eco-Friendly & Safe Burning Enjoy the comfort of sustainable wood or smokeless coal burning with ultra-low emissions (just 0.1% CO and 54 Nmg/m³ hydrocarbons). Plus, it’s DEFRA-approved and UKCE-certified, making it safe for use in Smoke Control Areas – ideal for eco-conscious Brits who want warmth without compromising the environment.
💸 Exceptional Heating Efficiency (Up to 81.1%) Maximize heat while minimizing fuel use. With an efficiency rating of up to 81.1%, this high-efficiency wood burner keeps your space cozy without breaking the bank – a smart choice for UK homes looking to stay warm through chilly winters affordably.
✨ Effortless Maintenance Keeping your cast iron fireplace in top shape is a breeze. Accessible fireboxes and intuitive cleaning points make upkeep simple, ensuring your fireplace always looks as pristine as the day you installed it.
Perfect for Every British Space
🏠 Family Living Rooms: Turn your main gathering space into a cozy haven. Gather around the glowing flames of a freestanding fireplace, enjoying warmth and vintage charm that brings everyone together on cold evenings.
🌳 Countryside Cottages: Add a touch of rustic elegance to rural retreats. As a freestanding or insert unit, it complements the cozy, heritage feel of cottages, enhancing the snug atmosphere with reliable heat.
🏙️ Urban Apartments: Bring character to compact city homes. The versatile insert option fits seamlessly into smaller spaces, infusing modern flats with Victorian-inspired warmth without overwhelming the room.
☕ Boutique Businesses: Elevate cafes, pubs, or B&Bs. This cast iron fireplace becomes a captivating focal point, drawing guests in with its classic look and keeping them warm – perfect for creating an inviting, memorable atmosphere.
Specification
Style A
Style B
Product Dimensions
560 × 440 × 340mm
593 × 425 × 337mm
Material
Cast Iron
Cast Iron
Fuel Type
Wood Burning / MSF
Wood Burning / MSF
Flue Location
Top / Rear
Top / Rear
Vent Type
Direct Vent
Direct Vent
BTU Output
17000 BTU
17000 BTU
Power Output
5 KW
5 KW
Heating Coverage Area
450 square feet
450 square feet
Efficiency
79.5%
81.1%
Overall Product Weight
65 KG
75 KG
CO Emissions (13% O₂)
0.1%
0.1%
Hydrocarbon Emissions (13% O₂)
117 Nmg/m³
54 Nmg/m³
NOx Emissions (13% O₂)
115 Nmg/m³
75 Nmg/m³
Package Information
Style A
Style B
Dimensions
550mm × 470mm × 420mm
670mm × 500mm × 410mm
Weight
76 KG
80 KG
Included in Package
1 x Cast Iron Fireplace (Vent Pipe Not Included) 1 x Instruction Manual 1 x Installation Accessories
1 x Cast Iron Fireplace (Vent Pipe Not Included) 1 x Instruction Manual 1 x Installation Accessories
Installation and Maintenance Information
Maintain at least 300mm (12 inches) clearance from combustible materials, such as curtains or wooden furniture, and 500mm (20 inches) clearance above the fireplace for safe heat dissipation.
Use a non-combustible hearth pad under and around the cast iron fireplace to shield your flooring.
Connect the fireplace to a 5-inch flue outlet for efficient smoke exhaust, and regularly inspect the flue for blockages before lighting the fire.
Use only dry wood or smokeless coal as fuel to achieve optimal performance and minimize residue.
Clean ashes and soot regularly to maintain efficiency. Use non-abrasive cleaners for tempered glass and cast iron fireplace tiles.
Inspect and clean the flue periodically to ensure safe operation.
Keep vents and airways clear for proper airflow. Never leave the fire unattended, and always keep safety equipment nearby.
Why Choose the Cast Iron Fireplace?
Efficient Heating Solution: Evenly distributes warmth, making it a reliable heating option.
Durable Craftsmanship: Made with robust materials like cast iron and firebrick, ensuring long-lasting use.
Easy Maintenance: Simple to clean and maintain, ideal for busy households.
Authentic Heating: Provides the charm and warmth of a real wood-burning cast iron fireplace, creating a cozy ambiance unmatched by electric alternatives.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
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Quality product. Very neat and so easy to use on our patio. It shelters us from the wind off the field while sat under our awning. Also shields us from view from adjacent footpath.
Five hours constructing already and nowhere near finished
Five hours constructing already and nowhere near finished. Instructions are perfunctory at best. The flimsiness of the product doesn't suggest a long term purchase.
