This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Designed for UK living spaces, this elegant linen recliner chair combines a sturdy new multi-layer wood frame with plush D28 high-density sponge cushioning and a spring pack for exceptional comfort. It features a distinctive round gourd-shaped front legs and angled rear legs in black paint, paired with adjustable foot nails for stability on uneven floors. The armrests are trimmed with full decorative nails for a timeless look, and the chair meets all UK safety standards, making it a stylish and reliable addition to your home.
Key Features
Premium Linen Upholstery & Plush Padding
Soft and durable linen fabric for a classic, elegant finish; D28 high-density sponge seat cushion with a spring pack for enhanced support and shape retention; D24 sponge filling in the armrests and backrest, plus fluffy doll cotton in the back to ensure long-lasting comfort.
Sturdy Frame & Stylish Leg Design
Reinforced new multi-layer wood frame for superior stability; round gourd-shaped front legs and angled rear legs with a sleek black paint finish; iron sheet installation for secure leg attachment; adjustable foot nails to keep the chair level and protect your floors from scratches.
Safety & Brand Certification
Equipped with a hanging fire-retardant label, sewn-in legal compliance tag on the base cloth, and side-stitched brand logo, fully meeting UK furniture safety regulations.
Product Information
Feature
Details
Product Dimensions (L×W×H)
90 × 85 × 104 CM Reclined Length: 156 CM
Package Dimensions (L×W×H)
75 × 55 × 64 CM
Product Gross Weight
29800 G / 29.8 KG
Core Material
Linen Fabric New Multi-Layer Wood Frame D28 Sponge + Spring Pack Seat Cushion D24 Sponge (Armrest & Backrest) Doll Cotton (Backrest Filling) Black Painted Wooden Legs Adjustable Foot Nails Black Cool Cloth Underside
Special Features
Round Gourd-shaped Front Legs Angled Rear Legs Full Nail Trim on Armrests Iron Sheet Installation for Legs Push-back Recline Mechanism
Package Method
1pc/Box, Wrapped in Non-Woven Bag + Plastic Bag
Safety & Certification
Hanging Fire-Retardant Label Sewn-In Legal Compliance Tag Side-Stitched Brand Logo
A: Simply lean back and apply gentle pressure to the backrest to recline to your preferred position. It will lock securely in place until you push forward to return it to the upright state.
Q: Will the wooden legs scratch my floors?
A: No, the adjustable foot nails provide a protective barrier between the legs and your floors, preventing scratches and ensuring stability even on uneven surfaces.
Q: How should I clean the linen fabric?
A: Spot clean with a mild detergent and a soft damp cloth. Avoid harsh chemicals or machine washing to preserve the fabric's pattern and texture.
Q: What is the weight capacity of this chair?
A: The reinforced multi-layer wood frame and sturdy legs support a maximum weight of 180kg, suitable for most adults.
Q: Is assembly required?
A: Minimal assembly is needed—just attach the legs using the included screws and adjust the foot nails. No extra tools are required, and most users can finish the process in 10-15 minutes.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.