This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Bring a touch of nature into your home with this handcrafted bamboo pendant light. Featuring a unique combination of natural bamboo and black accents, it blends eco-friendly craftsmanship with contemporary style. The soft, 2700K warm glow creates a cozy and peaceful atmosphere in bedrooms, living rooms, or reading nooks. Whether you're decorating in rustic, bohemian, or modern styles, this pendant light adds both beauty and warmth to your space while supporting sustainability.
Features:
Eco-Friendly Bamboo Construction Crafted from sustainable bamboo, this light adds natural warmth to your space, perfect for eco-conscious homes.
Soft, Cozy 2700K Glow Emits a warm, inviting light that creates a relaxing ambiance in bedrooms, living rooms, and reading corners.
Artisanal Handcrafted Design Each lamp is handwoven by skilled artisans, blending traditional craftsmanship with modern aesthetics.
Versatile Styling Neutral bamboo and black accents make this pendant light perfect for both rustic and contemporary interiors.
Perfect for Relaxation Ideal for spaces where you unwind and relax, its soft lighting helps set a calm, peaceful environment.
Durable Materials Made from sturdy iron and flexible bamboo, this pendant light ensures long-lasting beauty and style.
Enhance Your Space with Eco-Chic Aesthetics
This hand-woven bamboo lamp brings a natural, organic vibe to any room, creating a warm and inviting atmosphere. The eco-friendly material is sustainably sourced, offering both style and a conscious choice for your home. Its neutral tones make it a versatile fit for both contemporary and rustic spaces.
Create a Calming Ambience
With a soft 2700K glow, this lamp provides a relaxing and cozy lighting environment, perfect for winding down after a long day. Whether in the living room or bedroom, the warm hue helps create the ideal setting for relaxation or intimate gatherings.
Handcrafted Durability Meets Timeless Design
Crafted with a unique blend of bamboo and iron, this lamp offers both aesthetic appeal and long-term durability. Each lamp is uniquely handmade, adding a touch of artisanal craftsmanship to your home decor, ensuring no two are exactly alike.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your d¨¦cor reflects your eco-conscious values.
Great well made product...gives off a beautiful light and they give the bedroom a real punch to the decor 😁
Dear Susan,
Thank you so much for your lovely feedback!
We’re delighted to hear that you’re enjoying the product and that it’s adding such a beautiful touch to your bedroom decor. Your kind words truly mean a lot to us!
If you're ever looking for more lights, feel free to explore our full range at https://lightsin.co.uk/.
At Living and Home, and Lightsin, we’re committed to offering high-quality products that bring both style and function to your home.
Thanks again for choosing us!
Best Regards,
Living and Home
Rattan Woven Craftsmanship
Sustainable, High-Quality Materials
Our teak and wicker pieces are crafted from premium eco-materials renowned for durability and timeless design, built to last generations.
Carefully Curated Material Preparation
Precision-processed and air-dried materials enhance durability while preserving natural textures, showcasing artisanal quality.
Fine Artisanal Weaving Techniques
Artisan-crafted using time-honored techniques, our light fixtures feature detailed designs blending aesthetic elegance with functional durability.
Expertly Built, Flawlessly Assembled
Hand-woven with precision, each element ensures structural integrity while achieving seamless sophistication in functional lighting design.
Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
