This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This handwoven bamboo pendant light brings an organic, artisanal touch to any space. Its unique flowing shape casts warm, inviting light, perfect for cozy living areas or intimate dining settings. Elevate your interior with a blend of natural craftsmanship and modern design simplicity, making it a great choice for kitchen pendant lights or bathroom pendant lighting.
Features:
Handcrafted Bamboo Weaving: Expertly crafted from high-quality bamboo, this pendant light highlights the elegance of natural, handwoven design, making it perfect for rattan ceiling lights or ceiling light bamboo.
Artistic Curved Silhouette: The uniquely curved shape offers a sculptural focal point, elevating the aesthetic of any interior, whether as a ceiling pendant light or ceiling lights rattan.
Soft and Warm Lighting Effect: The woven pattern gently diffuses light, creating a soothing and comfortable glow ideal for cozy gatherings, perfect for ceiling lights for living room or ceiling light shades rattan.
Ideal for Modern and Rustic Spaces: Versatile in design, this bamboo pendant light enhances both modern and rustic interiors, making it ideal for homes, cafes, and restaurants. A great fit for modern ceiling lights or contemporary ceiling lights.
Sustainable and Eco-Friendly Material: Crafted from renewable bamboo, this light offers an eco-conscious choice for those who value sustainability in decor. Ideal for those seeking ceiling light fittings or bathroom ceiling light.
120cm Flexible Suspension Cord: Featuring a 120cm adjustable suspension cord, it allows easy customization of the hanging height to suit your space perfectly, ideal for pendant light fitting or ceiling light fittings.
E27 Bulb Compatibility: This pendant lighting comes with an E27 bulb, providing reliable and efficient illumination right out of the box, perfect for ceiling lights for bedroom or ceiling lighting.
Versatile for Multiple Interior Settings
Whether used in a dining room, living area, or bedroom, this bamboo pendant light enhances the aesthetic of any space. Its adaptable design suits various settings, fitting seamlessly into your home¡¯s decor. This light is the perfect solution for those looking to update their room with a stylish, functional piece, whether in the living room ceiling lights or kitchen ceiling lights.
Create a Warm and Inviting Glow
The bamboo shade softly diffuses light, creating a warm and inviting atmosphere in any setting. Ideal for family dinners or relaxing evenings, this light helps foster a soothing and cozy environment. It's perfect for customers looking to create a comfortable and relaxing space at home, whether as part of kitchen island pendant lights or ceiling lights uk.
Embrace Eco-Friendly Living
Made from renewable bamboo, this pendant light is both durable and environmentally friendly, appealing to eco-conscious buyers. It's more than just a lighting fixture¡ªit's a reflection of a sustainable lifestyle. Customers can feel good knowing they're choosing a product that¡¯s beautiful and kind to the environment, making it a great addition to bathroom ceiling lights or the range ceiling lights.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your d¨¦cor reflects your eco-conscious values.
Q1: Can I use this as a light for my kitchen island or dining area?
Yes, this handcrafted fixture works perfectly as?kitchen pendant lights or above a dining table. The soft warm glow enhances cozy atmospheres for shared meals and gatherings.
Q2: Is the hanging height adjustable for different ceiling types?
Absolutely. It comes with a 120cm adjustable cord, ideal for custom setups like?pendant ceiling lights over breakfast bars or ceiling pendant light configurations.
Q3: Can I use this as a bathroom pendant light?
Yes, but it¡¯s recommended for dry zones only. For ambient lighting near the vanity or in dry ceiling zones, it¡¯s a charming option for?bathroom pendant lighting.
Q4: Is the bulb included and what kind does it take?
Yes, the fixture includes a warm 2700K E27 bulb for?soft ambient lighting, ideal for relaxing spaces like ceiling lights for bedroom or living areas.
Q5: Is the rattan lampshade compatible with other ceiling light fittings?
While it¡¯s designed as a complete piece, the E27 socket works with standard bulbs and could adapt to other?ceiling light fittings if needed.
Q6: How eco-friendly is this light?
Made from sustainable bamboo, it¡¯s a great option for those wanting?eco-conscious ceiling lighting that blends natural charm with environmental responsibility.
Q7: Will this give off strong light or more of a soft effect?
This?lamp shade rattan softly diffuses the light, casting warm, cozy shadows. It¡¯s best for creating mood lighting rather than harsh illumination.
Q8: Does it suit modern or rustic interior styles?
It suits both. The elegant curves and natural materials blend seamlessly with?modern ceiling lights, contemporary ceiling lights, or rustic aesthetics.
Q9: Is it suitable for hallways or entrances?
Yes! It brings warmth and texture to transitional spaces like?hallway ceiling lights, adding an inviting touch to entryways or corridors.
Q10: Can I group multiple for a chandelier-style effect?
Definitely. Hanging 2¨C3 at staggered heights creates a beautiful layered setup, ideal for a larger space or to mimic?pendant lights for kitchen island aesthetics.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
I haven't received my order terrible service won't buy from u again and I have cancelled my order
Dear Roy Allen,
We’re sorry to hear about your experience. We’ve checked our system and found only one order under your name — order #115868, placed on 6th October, which was delivered on 13th October.
Could you please confirm if this is the order you were referring to? If you haven’t received it, please contact us at enquiries@livingandhome.co.uk, and our team will be happy to assist you further.
Very pleased with the shed so far - we haven't finished putting it up yet but it's looking good. It was an easy transaction with no issues with payment or delivery, however, we didn't receive any notification of delivery prior to - no email or txt message on the day letting us know it was out for delivery - the lorry arrived just as we were on our way out so a stroke of luck. It would have been good to have had some warning.
