This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Indulge in unparalleled relaxation with this Large Oversized Nest Rocking Chair, available in five vibrant hues: Orange, Cream White, Dark Green, Grey, and Black. Designed to cradle your body in ultimate comfort, it features an extra-wide, deep tufted seat cushion filled with fluffy PP cotton, delivering a cloud-like sitting experience. The chair’s sturdy frame is crafted from heavy-gauge metal tubing—including 25mm round legs (0.8mm thick), 22mm & 16mm round frame bars (0.7mm thick), and 15x15mm square tubing (0.7mm thick)—ensuring stable, smooth rocking motion for years to come. A natural rattan trim accents the cushion edge, adding a touch of bohemian elegance to the modern silhouette. Perfect for living rooms, bedrooms, or sunrooms, this statement chair blends bold colour options with exceptional durability and cosy comfort.
Key Benefits
Cloud-Like PP Cotton Cushion Plush tufted cushion filled with high-quality PP cotton offers lightweight, resilient support for hours of lounging.
Oversized Nest Design Extra-wide (125cm) and deep (130cm) seat envelops your body, providing a secure, cosy "nest" feel for full relaxation.
Sturdy Heavy-Gauge Metal Frame Reinforced metal construction with thick tubing ensures stable rocking and long-term durability for daily use.
5 Versatile Colour Options Choose from Orange, Cream White, Dark Green, Grey, or Black to match any interior decor style.
Bohemian Rattan Accent Natural rattan trim adds a warm, organic touch that elevates the chair’s modern design.
Smooth Rocking Motion Ergonomic curved metal base delivers a gentle, soothing rock for unwinding after a long day.
Statement-Making Silhouette Bold, contemporary nest shape serves as a focal point in any room, combining style with functionality.
Product Information
Feature
Details
Base Dimensions
100cm W × 100cm L × 76cm H
Seat Dimensions
125cm W × 130cm D
Colour Options
Orange / Cream White / Dark Green / Grey / Black
Cushion Material
Soft Woven Fabric; PP Cotton Filling; Natural Rattan Trim
A: The thick tufted cushion is filled with high-quality PP cotton, providing a fluffy, cloud-like sitting experience that retains its shape over time.
Q2: What are the seat dimensions of this rocking chair?
A: The oversized seat measures 125cm in width and 130cm in depth, offering ample space for full-body relaxation.
Q3: Is the frame sturdy enough for daily use?
A: Yes, the frame is constructed from heavy-gauge metal tubing (25mm round legs, 22mm/16mm round bars, 15x15mm square tubing) for exceptional stability and durability.
Q4: What colour options are available?
A: The chair is available in five stylish colours: Orange, Cream White, Dark Green, Grey, and Black.
Q5: Does the chair require assembly?
A: Partial assembly is required for the metal frame. All necessary hardware and a detailed instruction manual are included for straightforward setup.
Q6: What style does this rocking chair complement?
A: Its modern nest shape with rattan trim complements bohemian, contemporary, coastal, and casual interior styles perfectly.
Q7: How do I clean the cushion?
A: The fabric cushion can be spot-cleaned with a damp cloth and mild detergent for easy maintenance; do not machine wash the PP cotton filling.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.