This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Bring natural elegance into your home with the Lightsin Bamboo Pendant Light. Handwoven with a refined cross-weave design, this bamboo ceiling light casts a warm, inviting glow perfect for living rooms, bedrooms, or kitchen islands. Its modern cylindrical silhouette blends seamlessly into boho, Scandinavian, or minimalist interiors. Whether you're looking for a bamboo pendant lamp, rattan light pendant, or a unique ceiling light bamboo shade, this piece offers timeless craftsmanship and contemporary charm.
Features:
Handwoven Cross-Weave Bamboo Design Crafted from sustainable bamboo, this ceiling light features a detailed cross-weave pattern, bringing artisanal charm and texture to any space.
Contemporary Cylindrical Shape The sleek and modern silhouette adds architectural interest, working beautifully in both rustic and minimalist interiors.
Warm Ambient Glow Light diffuses gently through the bamboo pendant light shade, creating cozy, layered illumination ideal for bedrooms, dining areas, or reading nooks.
Eco-Friendly & Lightweight Made with natural materials, it’s both sustainable and easy to install — an ideal option for eco-conscious home décor.
Flexible Ceiling Placement Perfect as a kitchen bamboo pendant light, bedroom ceiling light, or boho rattan pendant light alternative, adapting well to different ceiling heights.
Refined Natural Aesthetic
The use of natural bamboo brings a sense of calm and tranquility to your space. Its warm, organic texture not only enhances the visual appeal but also creates a serene and relaxing atmosphere in any room. Whether placed in your bedroom ceiling lights or bathroom ceiling light, it will complement the natural flow of your home.
Enhanced Lighting Experience
The open cross-weave structure allows for a beautiful interplay of light and shadow, creating a dynamic and enchanting lighting effect. This design feature not only brightens your space but also adds a touch of artistry to your interior, especially when used as a bamboo ceiling light or bamboo pendant lamp.
Flexible Design for Various Spaces
This pendant light adapts effortlessly to different room sizes and layouts. Its versatile design makes it an excellent choice for a variety of settings, from modern urban apartments to cozy country cottages. Whether you need a bamboo lamp for your living room or bamboo ceiling lights for the kitchen, this light fits perfectly into any environment.
Q: Is this bamboo pendant light suitable for kitchen ceiling lights?
Yes, its warm ambient lighting and compact cylindrical shape make it ideal for hanging above kitchen islands or counters.
Q: Can I use this as a bedroom ceiling light?
Absolutely! The soft glow and natural texture create a calming atmosphere, perfect for bedrooms or quiet spaces.
Q: What bulb type does the bamboo ceiling light require?
This fixture is compatible with standard E27 bulbs, including LED and Edison-style bulbs for customizable ambiance.
Q: Is installation complicated?
Not at all. All necessary hardware is included, and we provide a step-by-step installation guide. You can also contact our customer service for assistance.
Q: Is this bamboo ceiling light eco-friendly?
Yes, it’s made from sustainably sourced bamboo, offering an environmentally conscious lighting solution for your home.
Q: Does the rattan pendant light shade cast patterns on the wall?
Yes, the open-weave bamboo pattern gently diffuses light, creating soft, natural shadows that enhance your room’s atmosphere.
Q: How long is the hanging cord? Can I adjust it?
Yes, the adjustable hanging cord lets you customize the height to suit your space — great for high ceilings or cozy nooks.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
I’m still waiting for you to collect the goods you sent I’ve e mailed you but still awaiting a response. I want you to letme know when you will be collecting and refunding my money.