This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This black frame pendant light with handwoven rattan combines contemporary style with natural elements, creating a striking yet balanced design. The sleek black metal frame contrasts beautifully with the organic texture of rattan, offering a stylish and sustainable lighting solution. The soft glow filtered through the woven rattan creates a cozy and inviting ambiance, perfect for your living room, dining room, or bedroom. Ideal for those seeking a minimalist, eco-friendly design that enhances any home decor style, from modern to bohemian.
Features:
Handwoven Rattan Design: The intricate craftsmanship of rattan creates beautiful texture and a warm ambiance, perfect for a cozy atmosphere in any room.
Eco-friendly Materials: Crafted from sustainable rattan and metal, this pendant light is ideal for eco-conscious buyers who want style without compromising on sustainability.
Minimalist Design: The clean, simple design of the black metal frame and rattan shade fits seamlessly into modern, bohemian, and industrial decor styles.
Soft, Ambient Lighting: The soft glow emitted from the rattan pendant light creates a relaxed atmosphere, making it perfect for unwinding or entertaining guests.
Ideal for Versatile Spaces: Suitable for use in living rooms, dining rooms, or bedrooms, this pendant light adds charm and warmth to any interior.
A Harmonious Fusion of Nature and Contemporary Design
This pendant light is expertly crafted with handwoven rattan and durable iron, offering a minimalist modern aesthetic that infuses your home with natural elegance. It is the perfect blend of style and sustainability.
Eco-Friendly and Cozy Ambiance
Made from natural rattan, this pendant light emits soft, ambient lighting that creates a warm and inviting atmosphere. Whether placed in your living room, dining room, or bedroom, it is designed to enhance the comfort of your space while supporting a sustainable lifestyle.
Versatile and Elegant Design
The combination of black metal and woven rattan makes this light fixture the ideal addition to a variety of home decor styles, from modern to bohemian. It is a great choice for those who appreciate both functional lighting and sustainable design.
Q: Can this pendant light be used in a living room? A: Yes, the elegant black metal frame and handwoven rattan design make it a perfect fit for a living room, adding a warm, inviting glow to your space.
Q: Is this pendant light suitable for modern interiors? A: Absolutely! Its minimalist design and eco-friendly materials complement modern decor styles, while the natural rattan adds an earthy touch.
Q: Can I use this pendant light in a dining room or kitchen? A: Yes, the adjustable height and versatile design make it ideal for use over dining tables or kitchen islands, creating a cozy and inviting atmosphere.
Q: Does the rattan shade provide enough light for larger spaces? A: The light filtered through the handwoven rattan provides soft, ambient lighting, perfect for smaller to medium-sized spaces like living rooms, dining areas, or bedrooms.
Q: What kind of bulb should I use with this pendant light? A: This pendant light is compatible with standard E27 LED bulbs, offering energy-efficient, soft lighting for a welcoming environment.
Q: How easy is it to install this pendant light? A: Installation is quick and easy with the included fittings, making it a hassle-free addition to your home.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
