This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This ceiling light exudes modern sophistication with its tranquil, disc-shaped design crafted from premium wood veneer. The 2700K color temperature emits a warm, inviting glow, creating a serene ambiance in any room.Whether paired with rattan garden furniture or incorporated into a living space with rattan furniture accents, the light¡¯s smooth, flowing form and natural texture bring a touch of understated luxury.
Perfect for enhancing high-end dining areas or living rooms, this fixture blends seamlessly with contemporary decor, including rattan lamp shades and rattan ceiling lights, adding an elegant and natural touch to your home. It is an excellent addition to any ceiling light fittings, whether you're looking for ceiling lights for the living room or bathroom ceiling lights.
Features:
High-Quality Natural Construction: Crafted from premium wood veneer, this pendant light combines natural elegance with durability, ensuring a timeless and long-lasting addition to your space. It harmonizes effortlessly with rattan furniture or other nature-inspired elements in your decor. Ideal for pairing with ceiling light fittings for living room ceiling lights or kitchen ceiling lights, enhancing the ambiance of your home.
Warm, Inviting Illumination: The 2700K color temperature emits a soft, golden glow, creating a cozy and calming atmosphere. Perfect for intimate dining areas or serene living spaces, it complements the inviting feel of rattan lamp shades or a rattan lamp while working beautifully with modern ceiling lights or flush ceiling lights.
Elegant Tranquil Design: Featuring a serene disc-shaped design with smooth, flowing lines, this light fixture adds a touch of refined luxury to any interior. It serves as a striking centerpiece, elevating the sophistication of your decor and harmonizing with rattan light shades, ceiling light shades, or pendant ceiling lights in various rooms, from the bedroom ceiling lights to bathroom ceiling lights.
Timeless Coastal Charm for Modern Interiors
The elegant wave-pattern design, handwoven from natural rattan, brings a sense of organic sophistication to any space. This eco-friendly light complements both bohemian and modern decor, making a subtle yet stunning statement. Whether paired with rattan garden furniture or used to complement a living room ceiling light, this piece adds a touch of coastal charm to modern interiors, creating a warm, inviting atmosphere.
Customizable Ambiance and Soft Lighting
With its intricate weaving, this pendant light creates a warm, inviting glow and captivating shadows. Perfect for setting the mood, its adjustable hanging cord allows for effortless customization to fit any room¡¯s height. This flexibility makes it an excellent choice for ceiling lights in spaces like the living room, bedroom, or kitchen, where you can easily adjust the ambiance. The soft, golden light it emits works beautifully with ceiling light fittings and modern ceiling lights, enhancing the room's cozy and tranquil feel.
Nature-Inspired Design with Artisanal Craftsmanship
The handcrafted wave design delivers a unique visual appeal, blending artistry with functionality. Ideal for anyone seeking to enhance their decor with a natural yet stylish lighting fixture that exudes craftsmanship and charm. The rattan lamp shade design offers a perfect combination of aesthetics and practicality, whether it's used as a ceiling light shade or in a bathroom ceiling light, bringing a touch of nature indoors while maintaining elegance.
Q1: Is this pendant ceiling light suitable for the living room?
A1: Yes, this pendant ceiling light with its natural rattan design and warm 2700K color temperature is perfect for creating a cozy, inviting atmosphere in your living room. It complements both modern and bohemian d¨¦cor.
Q2: What is the material of this ceiling pendant light?
A2: The ceiling pendant light is crafted from premium rattan, which adds a touch of natural elegance. It is complemented by a black canopy and black cord, ensuring both style and durability.
Q3: Can I adjust the height of this pendant ceiling light?
A3: Yes, the hanging length of this pendant light is adjustable up to 120 cm, making it versatile enough for various ceiling heights and room sizes.
Q4: What is the wattage of the bulb included in this pendant light?
A4: This pendant ceiling lamp uses a 13-watt bulb, providing efficient lighting while emitting a soft, warm 2700K glow, perfect for creating a calm, ambient atmosphere.
Q5: Does this light fixture have a dimming feature?
A5: No, this pendant ceiling lamp does not include a dimming feature. However, it provides a warm light suitable for creating a comfortable and relaxed ambiance in various spaces.
Q6: Is this pendant light suitable for a bathroom?
A6: Yes, this pendant light is a great choice for bathrooms, especially when paired with modern ceiling lights. Its natural, eco-friendly design works beautifully in bathroom ceiling light setups, offering both style and functionality.
Q7: How do I install this pendant light?
A7: The light comes with a detailed installation manual. You can easily install it using the included components, ensuring a smooth setup for your ceiling light fittings.
Q8: What color temperatures are available for this pendant ceiling light?
A8: This pendant ceiling light offers a 2700K warm light, perfect for creating a cozy, inviting atmosphere. It's ideal for living rooms, dining areas, or bedrooms that require soft and soothing lighting.
Q9: Can I use this pendant light in a dining room?
A9: Absolutely! This pendant ceiling light is a perfect fit for dining areas, providing both functional lighting and a stylish statement piece. Its design complements modern and natural decor effortlessly.
Q10: What makes this pendant light stand out from others?
A10: The unique rattan lamp shade design, combined with wood veneer and a modern circular shape, makes this ceiling light a striking focal point in any room, offering both natural charm and contemporary elegance.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
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The unit is quite good, but instructions are a nightmare.
The unit itself is quite good, however the instructions are severely lacking. On no less than 3 separate occasions did I have to undo the last two hours work, due to there being insufficient and inaccurate information regarding the build.
There are times during the build that the parts need rotating, to ensure that it all goes together correctly. The fixings are mainly ‘metal’ screws, but because the panels are so thin, often they end up simply spinning and not actually tightening.
Also, do not try to build this on a windy day, or if you do, make sure there are at least two of you, as the lid and door panels are awkward to assemble, I felt like I needed to be an octopus at times during this build.
The insuctions are as about as useful as a chocolate fireguard been trying to put this crap up for most the day and still have no idea how the door rail fits or how the doors fit. Will be seeking a refund. Dont buy this trash it belongs in a furnace .along with the instructions if you can call them that !!!!!
