This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Bring a touch of natural elegance to your home with this bamboo ceiling light, designed to enhance your space with a warm, organic glow. Featuring a bamboo ceiling lamp shade, this modern ceiling light blends contemporary style with nature-inspired craftsmanship, making it ideal for living rooms, dining areas, kitchens, hallways, and entryways.
The adjustable hanging length ensures flexibility in placement, while the soft, diffused lighting creates a cozy and inviting ambiance. Whether you're looking for a bamboo pendant lamp to complement a minimalist space or a bamboo ceiling light shade to add texture to a modern interior, this fixture is a perfect fit.
Features:
Natural Bamboo Construction: Sustainably crafted from high-quality bamboo, offering eco-friendly style and durability.
Soft, Diffused Lighting: The bamboo lamp shade gently filters light, creating a warm and relaxing glow.
Adjustable Hanging Length: Customize the drop length (50cm-100cm) to suit various room sizes and ceiling heights.
Perfect for Multiple Settings: Complements both modern ceiling lights and rustic aesthetics, making it perfect for dining rooms, living rooms, and kitchens.
Easy Installation: Includes all necessary fittings for a quick and hassle-free setup.
Versatile Design to Suit Any Space
With its adjustable hanging length, this bamboo ceiling light fits perfectly in different room sizes and configurations. Its distinctive bamboo ceiling lamp shade enhances any space, whether suspended above a dining table, installed as a hallway ceiling light, or placed in a kitchen for a touch of nature-inspired elegance. The bamboo pendant lamp complements various d¨¦cor styles, from modern ceiling lights to rustic interiors, offering both style and flexibility. Easy to install, this bamboo light shade is a simple yet stunning addition to your home.
Soft, Inviting Glow for Every Room
The bamboo lamp shade diffuses the light gently, creating a warm and welcoming ambiance. Perfect for ceiling lighting in living rooms, dining areas, and kitchens, it sets the mood for relaxed dinners or cozy gatherings. Whether you're hosting guests or enjoying quiet moments, this bamboo ceiling light provides just the right amount of illumination. Ideal as a flush ceiling light alternative or a semi-flush ceiling light for those who prefer a more subtle hanging fixture, it¡¯s the perfect balance of function and beauty.
Natural Elegance in Every Curve
Crafted from high-quality bamboo, this ceiling light bamboo fixture combines organic charm with modern design. Its fan-shaped bamboo pendant lamp shade adds a unique touch to your space, radiating warmth and texture. The natural bamboo finish blends seamlessly with various interior styles, from contemporary ceiling lights to minimalist aesthetics. Whether used as a chandelier ceiling light substitute in a dining area or as a ceiling light fitting for entryways, this pendant is perfect for those seeking a natural, eco-friendly lighting solution that enhances their home d¨¦cor.
Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
