This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Illuminate your space with thismodern ceiling light, a handwoven rattan pendant lamp that blends natural artistry with contemporary design. Its layered geometric structure creates a dynamic lighting effect, filtering warm 2700K LED light through its intricately woven panels. This ceiling light for living rooms, dining rooms, andbedrooms seamlessly fits into Scandinavian, bohemian, and coastal-inspired interiors, making it an elegant yet functional lighting choice. The adjustable hanging cord allows easy customization, making it suitable for both low and high ceilings in residential and commercial spaces.
Features:
Handwoven Artistic Design: Expertly crafted from natural bamboo and rattan, this pendant lamp features a layered geometric structure that adds texture and character to any space.
Warm & Inviting Glow: Designed for an E27 bulb (included), emitting a cozy 2700K light, perfect for creating a relaxed atmosphere in living rooms, dining areas, and bedrooms.
Adjustable Hanging Length: Comes with a 120cm adjustable suspension wire, allowing placement in spaces with both low and high ceilings.
Versatile Home & Commercial Use: Ideal for modern kitchens, dining tables, reading corners, and hospitality settings like cafes and boutique stores.
Easy Installation: Includes all necessary hardware fittings for a hassle-free setup, making it DIY-friendly.
A Statement Piece for Any Space
Make a bold yet natural statement with this handwoven rattan pendant light, featuring a layered geometric design that adds depth and character to any room. Whether suspended over a dining table, illuminating a cozy living area, or enhancing the ambiance of a cafe or boutique, its eye-catching structure effortlessly complements modern, bohemian, Scandinavian, and coastal interiors. The adjustable hanging length allows for versatile placement, making it suitable for both high and low ceilings.
Soft, Warm Lighting for a Cozy Ambiance
Designed for an E27 bulb, this pendant light emits a 2700K warm glow, perfect for creating an inviting and relaxed atmosphere. The layered rattan structure diffuses light beautifully, casting soft, decorative shadows while providing sufficient illumination. Ideal for intimate gatherings, peaceful reading nooks, or stylish hospitality settings, this lamp offers a perfect balance between ambiance and functionality, ensuring a welcoming glow in any environment.
Exquisite Handwoven Craftsmanship
Crafted from premium bamboo and rattan, this pendant lamp showcases expert weaving techniques that emphasize its layered, organic texture. The intricate overlapping rattan panels create a visually striking silhouette, allowing the lamp to serve as both a functional light source and an artistic decor element. Its natural color and sustainable materials add a warm, earthy touch, seamlessly integrating with minimalist and rustic spaces.
Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
