This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Add warmth and charm to your space with this handcrafted rattan pendant light, designed to bring a relaxed, organic vibe to any setting. Its woven geometric shade gently filters light, casting soft, artistic patterns that enhance the ambiance. Perfect for Scandinavian, boho, or modern rustic interiors, this pendant works beautifully above kitchen islands, dining tables, or in cozy living rooms. The adjustable hanging cord makes it suitable for both high and low ceilings, offering versatile elegance for bedrooms, hallways, or boutique spaces.
Features:
Handcrafted Design: Made from bamboo and rattan, the woven geometric pattern offers a lightweight yet durable construction with a natural and airy aesthetic.
Soft, Warm Lighting: Designed for an E27 bulb, providing a 2700K warm glow, perfect for creating a cozy and inviting ambiance.
Adjustable Hanging Length: The 120cm suspension wire can be adjusted from 50cm to 100cm, allowing for customizable installation.
Versatile Use : Suitable for pendant lights in the kitchen, above kitchen islands, living room pendant light needs, or even bathroom pendant lighting (if protected).
Easy to Install: Comes with all necessary fittings, ensuring a quick and simple installation process.
A Unique Statement Light for Any Space
Add a touch of natural elegance and artisanal charm to your home with this woven rattan pendant light. The intricate lattice-style design creates a visually striking centerpiece, making it an ideal lighting solution for dining areas, living rooms, bedrooms, or commercial spaces like cafés and boutiques. The adjustable hanging length ensures it adapts seamlessly to varied ceiling heights, making it a versatile addition to any setting.
Soft, Inviting Illumination for a Cozy Atmosphere
Designed for an E27 bulb, this pendant light emits a 2700K warm glow, creating a relaxed and welcoming ambiance. The woven pattern allows light to pass through gently, casting beautiful decorative shadows that enhance the cozy and intimate feel of any room. Whether used for task lighting or as a statement piece, this energy-efficient 8W fixture ensures a perfect balance of functionality and aesthetic appeal.
Handwoven Craftsmanship with Natural Materials
Crafted from high-quality bamboo and rattan, this pendant lamp celebrates traditional weaving techniques, bringing an organic, textured element to your decor. The lightweight yet durable construction ensures long-lasting use while maintaining an airy and modern aesthetic. Its natural tone blends effortlessly with Scandinavian, bohemian, coastal, and rustic interiors, adding warmth and sophistication to your space.
Comes with free frustration, confusion, and arguments — shed not included.
This is by far the worst product I have ever purchased. None of the holes line up properly, and the instructions are completely unclear—both in the booklet and online.
It’s been over six hours with three people working on this shed, and we still haven’t managed to finish. On top of that, it doesn’t even seem like there are enough screws or washers included.
As the attached pictures show, some holes line up, but then suddenly others are completely off, forcing us to drill our own just to make progress.
But if a nightmare to put together but could have been helped by me building it on amore level ground. Did most of it on my own and only needed help with the roof
