This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Bring natural texture and soft warm light into your home with thishandwoven rattan pendant light. Availablewith or without a yellow woven inner sphere, it includes a3000K E27 LED bulband a100cm adjustable hanging cable. Ideal for dining rooms, kitchen islands, bedrooms, hallways and relaxed living spaces.
Features:
Natural Rattan Construction:Crafted from rattan, this pendant light adds organic charm to any space.
Handcrafted Artistry:Meticulously handwoven by artisans, each lampshade boasts unique character.
Versatile Sizing Options:Available in three sizes, it suits various room dimensions and styles.
Adjustable Hanging Height:Easily customize the pendant's height for ideal placement.
Warm and Inviting Glow:When lit, the rattan emits a cozy ambiance, perfect for relaxation.
A Little Sun Woven for the Home
Inspired by the idea of a small sun suspended inside a woven shelter, thisrattan pendant lightwas designed to make everyday lighting feel warmer and more human. Theopen outer weavesoftens the light, while theyellow inner sphere optioncreates a gentle focal point, adding depth, warmth and a quiet sense of calm to the room. For a simpler look, theversion Bkeeps the same natural texture with a lighter, more minimal feel.
Woven by Nature, Shaped by Hand
Crafted fromwoven rattan, thispendant lightbrings natural texture and handmade character into the home. Subtle variations in tone and weave are part of its natural charm, giving each piece a more personal, crafted feel.
A Warmer Room in One Change
A plain dining space can feel clean but unfinished, especially once daylight fades. Add thehandwoven rattan pendant light, and the room gains texture, warmth and a softer evening mood without needing a full redesign. Thenatural weavebrings visual interest to simple white walls, while the warm glow makes the table feel more inviting for dinner, conversation and slower moments at home.
Choose the Right Glow for Your Space
Available in40cm, 50cm and 60cm, thisrattan pendantis designed for different room scales. Choose40cmfor compact spaces such as a small breakfast corner, bedside area, hallway or a 2-seat table around 70-90cm wide. Choose50cmfor everyday dining areas, kitchen islands or 2-4 seat tables around 90-120cm wide. Choose60cmfor larger dining rooms, open-plan spaces or 4-6 seat tables around 120-160cm wide, where the pendant can create a warmer and more confident focal point.
Versatile and Practical
Transform your space into a cozy haven with soft, diffused lighting. The intricate rattan weave casts beautiful patterns, making it an ideal choice for creating a relaxing and inviting ambiance for any occasion.
Specification
Style
A: with yellow sphere
B: without yellow sphere
Dimensions
40cm Dia × 40cm H
50cm Dia × 50cm H
60cm Dia × 60cm H
50cm Dia × 50cm H
60cm Dia × 55cm H
Material
Rattan
Hanging Wire
100cm (Adjustable)
Light Source Type
LED
Bulb Base
E27
Bulb Included
Yes
Light Source Colour
Warm Light
Colour Temperature
3000K
Dimmable
No
Voltage
220V-240V
Illumination Area
10㎡-15㎡
Warranty
1-Year
Package Content
1×Pendant Light
Note:There may be an error of 1-3cm of the size due to manual measurement.
Q: What is the difference between the two styles? A: The version with the yellow woven inner sphere creates a warmer focal point and a more layered look. The version without the sphere has a cleaner, lighter open-shade design.
Q: Is the bulb included? A: Yes, the pendant includes 1 x E27 LED bulb with a warm 3000K colour temperature.
Q: Is the light dimmable? A: No, this pendant light is not dimmable.
Q: Can the hanging height be adjusted? A: Yes, it comes with a 100cm adjustable hanging cable, so you can adapt the drop to suit your ceiling height and furniture layout.
Q: Does it need professional installation? A: Yes, this is a hardwired ceiling pendant, so installation by a qualified electrician is recommended.
Q: Can I use it in a bathroom? A: No, it is recommended for dry indoor spaces only and is not suitable for bathrooms or damp areas.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Instructions don’t match the item. Says dimmable, it isn’t
This took two of us four hours to fit. The instructions don’t match the actual item which required a lot of thought and effort to try and make it work. Meant it was assembled and reassembled several times as steps didn’t work as per the instructions.
Finally, it says it’s dimmable with different colour temperatures, it isn’t. It has one brightness and one colour temperature.
