This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Introduce warmth, texture, and minimalist charm to your home with this handcrafted rattan pendant ceiling light. Its wide, shallow dome design makes it ideal for flush ceiling lights settings, especially in homes with low ceilings. Whether you're enhancing your kitchen ceiling lights, creating a cozy bedroom ceiling light, or adding style to your living room ceiling lights, this fixture brings natural elegance and a soft glow to any space.
Features:
Handwoven Artisan Quality Crafted from natural bamboo and rattan, this ceiling pendant light brings earthy texture and timeless craftsmanship, suitable for modern ceiling lights or ceiling wooden lights themes.
Warm Ambient Glow Includes an energy-saving 8W E27 LED ceiling light bulb (2700K) ¡ª perfect for kitchen pendant lights, bathroom ceiling lights, or soft hallway ceiling lights.
Low-Profile, Flush-Compatible Design Just 16.5cm tall, this is an excellent choice for flush ceiling lights UK installations or compact spaces requiring subtle elegance.
Adjustable Hanging Height Comes with a 120cm adjustable suspension cord, ideal for everything from pendant lights for kitchen islands to bathroom pendant lighting setups.
Natural Meets Contemporary Neutral tones and a clean dome silhouette make this fixture a stylish fit for contemporary ceiling lights, boho interiors, or coastal modern decors.
Effortless Elegance for Every Space
Designed to bring understated beauty into your home, this handwoven rattan pendant light features a wide and shallow profile that¡¯s ideal for modern, minimalist, and nature-inspired interiors. Whether installed over a kitchen island, dining table, hallway, or in a cozy caf¨¦ corner, its horizontal silhouette creates visual balance while adding warmth and organic character. The 120cm adjustable suspension cord offers easy customization for various ceiling heights.
Soft Glow with Subtle Impact
Emitting a gentle 2700K warm light through its open rattan weave, this pendant lamp creates a cozy and inviting atmosphere. The included 8W LED bulb provides ambient illumination without harsh glare, making it perfect for dining, unwinding in the evening, or soft task lighting. The flat dome shape allows the light to spread evenly, producing beautiful light patterns and a serene environment.
Naturally Handcrafted with a Modern Touch
Woven by hand using natural bamboo and supported by a sturdy iron structure, this pendant lamp showcases the harmony between traditional craftsmanship and contemporary design. Its low-profile shape (only 16.5cm tall) and 37cm diameter make it a subtle yet artistic addition to any space, especially where ceiling height is limited. Lightweight, easy to install, and full of artisanal charm, it¡¯s a lighting piece that feels both functional and soulful.
I used to do IKEA and other handyman job alone but for this I understand required 2 must 3 more effective and easily two days to fix it up.
It's not good quality plus I opened it and 80% fix it within two days unfortunately I can't return otherwise I do.
Main issue is door which is not fully and proper guided on books
So doors still pending
Thanks for wasting my two days and money.
Love this 60 inch fireplace, my dad just built me a media wall for my first home (tv is 55Inch) & this fireplace has made it perfect! Love that you can have lots of different colour options and there is quite abit of heat that comes out when you turn the heat on. Such a great price & looks much more expensive then it is. I highly Recommend !
