This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Enhance your living room ceiling lighting with this exquisite handwoven rattan pendant light, a perfect blend of natural aesthetics and modern elegance. Designed to complement Scandinavian, bohemian, coastal, and rustic interiors, this modern ceiling light casts a warm, inviting glow while adding texture and character to your space. The adjustable hanging cord allows for flexibility in placement, making it suitable for dining areas, bedrooms, kitchens, or even commercial spaces like cafes and boutiques.
Features:
Handwoven Natural Aesthetic: Crafted from premium bamboo and rattan, this ceiling light brings a unique artisanal touch to your home.
Soft & Warm Illumination: The 2700K LED bulb emits a warm light, creating a cozy ambiance ideal for living rooms, bedrooms, or reading nooks.
Adjustable Hanging Length: The 120cm adjustable suspension wire makes it suitable for both low and high ceilings, offering versatile lighting placement.
Versatile Decor Fit: Complements modern, rustic, and boho-chic interiors, making it an ideal pendant light for living rooms, kitchens, and dining rooms.
Easy Installation: Includes all necessary hardware for a hassle-free setup, perfect for DIY home improvements.
A Versatile Lighting Statement for Any Space
Designed to bring warmth and texture to your home, this handwoven rattan pendant light is a perfect addition to a variety of interiors. Whether used over a dining table, in a cozy bedroom corner, or as an inviting accent in a living room, its natural woven design creates a calm and organic ambiance. Its adjustable hanging length allows it to fit seamlessly into spaces with both low and high ceilings, making it an excellent choice for homes, cafes, boutiques, or restaurants.
Soft, Cozy Glow for a Relaxing Atmosphere
Designed for an E27 bulb, this pendant light emits a 2700K warm glow, creating a soothing and intimate ambiance. The woven rattan structure gently diffuses light, casting soft, decorative shadows across the room while still providing sufficient illumination. Whether used for focused task lighting or as a statement piece, its energy-efficient 8W design ensures a comfortable and inviting atmosphere, perfect for relaxed evenings, intimate gatherings, or peaceful reading nooks.
Natural Elegance with Handcrafted Quality
Expertly crafted from bamboo and rattan, this pendant lamp celebrates traditional craftsmanship with a contemporary touch. The spherical woven shade is lightweight yet durable, offering a soft, natural aesthetic that enhances bohemian, Scandinavian, coastal, and rustic decor styles. Its intricate weaving pattern allows for a beautiful interplay of light and shadow, adding depth and charm to any space.
Comes with free frustration, confusion, and arguments — shed not included.
This is by far the worst product I have ever purchased. None of the holes line up properly, and the instructions are completely unclear—both in the booklet and online.
It’s been over six hours with three people working on this shed, and we still haven’t managed to finish. On top of that, it doesn’t even seem like there are enough screws or washers included.
As the attached pictures show, some holes line up, but then suddenly others are completely off, forcing us to drill our own just to make progress.
But if a nightmare to put together but could have been helped by me building it on amore level ground. Did most of it on my own and only needed help with the roof
