This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This handcrafted rattan ceiling light showcases the natural beauty of woven materials. Its dome shape casts a warm, inviting glow, creating a cozy and relaxed atmosphere. Perfect as living room ceiling lights, dining room ceiling lights, or in cafés, it effortlessly complements a variety of interior styles. Whether used as pendant ceiling lights in your bedroom or as kitchen lights ceiling, it adds a rustic yet modern charm to your home.
Features:
Handcrafted Rattan Design: Made from intricately woven rattan, this pendant ceiling light brings an organic, earthy touch to any space. Ideal for ceiling lights for bedroom or bathroom ceiling lights.
Warm Ambient Lighting: The dome-shaped shade softly diffuses light, creating a cozy ambiance, ideal for flush ceiling lights in living rooms or ceiling light shades in reading nooks.
Natural Aesthetic Appeal: With earthy tones and textured weave, it adds a rustic yet modern charm, making it ideal for rattan light ceiling or ceiling lights rattan.
Versatile for Any Space: Perfect for living room ceiling lights, dining areas, cafés, or even a cozy reading nook. Also suitable as a bathroom ceiling light or ceiling light fittings.
Eco-Friendly Material: Made from sustainable rattan, it blends style with environmental consciousness, great for modern ceiling lights and eco-friendly interiors.
120cm Flexible Suspension Cord: The included 120 cm adjustable cord allows for easy height customization—ideal for hanging over a dining table or in your bedroom ceiling lights.
E27 Bulb Compatibility: Comes with an E27 bulb for reliable, energy-efficient lighting, making it a convenient choice for users in the UK ceiling lights market or searching the range ceiling lights.
Tailored Elegance for Any Space
This pendant light effortlessly adapts to various settings, from living room ceiling lights to dining room ceiling lights and cafes. Its natural charm and modern design strike a balance, enhancing any decor without overpowering it. Ideal for customers seeking a versatile, stylish lighting solution for different environments, it pairs perfectly with modern ceiling lights or kitchen lights ceiling.
Soft Radiance with Timeless Charm
The woven design allows light to filter through in a unique, captivating way, casting gentle shadows across your room. Embrace the soft, soothing glow ideal for cozy evenings. Perfect for those looking to create a relaxed, ambient environment that encourages unwinding after a long day, whether in your bathroom ceiling lights or ceiling lighting.
Embrace Sustainable, Nature-Inspired Elegance
Crafted from renewable rattan, this pendant light offers an eco-friendly design that enhances any space. Its handcrafted construction supports sustainable sourcing, ideal for eco-conscious buyers. Blending modern and rustic ceiling lights, it adds warmth and elegance while reducing environmental impact, making it a perfect choice for ceiling light shades rattan or pendant ceiling lights.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your decor reflects your eco-conscious values.
Q: Can this rattan pendant light be used in a living room?
Yes, it’s perfect as a living room ceiling light, offering warm ambient lighting and a stylish natural accent.
Q: Is the dome shape suitable for dining areas?
Absolutely. The dome-shaped pendant light gently spreads light, making it ideal for dining room ceiling lights or hanging above a table.
Q: Is this an eco-friendly ceiling light?
Yes. Made from sustainable rattan, it’s a great choice for those seeking eco-friendly lighting options.
Q: Does this ceiling pendant light come with a bulb?
Yes, it includes an E27 bulb, offering efficient illumination out of the box.
Q: Can I install this in a bedroom or bathroom?
Definitely. It works great as ceiling lights for bedrooms, and its moisture-tolerant material makes it suitable for bathroom ceiling lights in well-ventilated areas.
Q: Is the hanging height adjustable?
Yes, it features a 120cm flexible suspension cord that lets you set the perfect drop length.
Q: What styles of décor does this woven ceiling light suit?
Its natural texture and rustic charm blend well with Scandinavian, Boho, Japandi, and modern minimalist interiors.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
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The unit is quite good, but instructions are a nightmare.
The unit itself is quite good, however the instructions are severely lacking. On no less than 3 separate occasions did I have to undo the last two hours work, due to there being insufficient and inaccurate information regarding the build.
There are times during the build that the parts need rotating, to ensure that it all goes together correctly. The fixings are mainly ‘metal’ screws, but because the panels are so thin, often they end up simply spinning and not actually tightening.
Also, do not try to build this on a windy day, or if you do, make sure there are at least two of you, as the lid and door panels are awkward to assemble, I felt like I needed to be an octopus at times during this build.
The insuctions are as about as useful as a chocolate fireguard been trying to put this crap up for most the day and still have no idea how the door rail fits or how the doors fit. Will be seeking a refund. Dont buy this trash it belongs in a furnace .along with the instructions if you can call them that !!!!!
