SKU:ZH1721
This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
View Details
Bring elegant comfort and contemporary style to your living space with this Grey Velvet Leisure Accent Chair. Upholstered in soft velvet fabric and filled with high-density sponge and fresh cotton, it delivers cozy and supportive seating for daily relaxation. Built with a robust wooden frame reinforced with springs and webbing, the chair ensures stable structure and long-term use, complemented by sleek gold plated metal legs with pre-installed casters. Designed with detachable legs for simple assembly and compact packaging, it fits well in small corners, living rooms, bedrooms or dressing areas, serving as a practical and stylish addition to any home space.
| Feature | Details |
| Overall Dimensions (W×D×H) | 56 × 64 × 73 CM |
| Seat Height | 43 CM |
| Package Dimensions (L×W×H) | 71 × 59 × 50 CM |
| Product Gross Weight | 10.0 KG |
| Weight Capacity | 170 LBS |
| Core Materials | Grey velvet upholstery; fresh cotton and sponge padding; wooden frame with springs and webbing; gold plated metal legs with universal casters |
| Key Design & Function | Knock-down leg assembly; reinforced frame structure; modern minimalist style; space saving profile |
| Packaging Features | 1 chair per carton; protective inner wrapping; compact packaging structure |
Q1: What material is the upholstery made from?
A: The chair is upholstered in premium grey velvet fabric, which features a smooth surface and soft touching experience.
Q2: What is the weight capacity of this chair?
A: This leisure accent chair supports a maximum weight of 170 LBS, suitable for daily household sitting use.
Q3: Are the legs pre-assembled?
A: No, the legs adopt a detachable design and need simple assembly, which is easy to operate without professional tools.
Q4: Do the legs come with casters?
A: Yes, the gold plated metal legs are equipped with pre-installed universal casters for convenient movement and stable placement.
Q5: How is the internal structure of the seat designed?
A: The seat uses a wooden frame reinforced with springs and webbing, matched with sponge and fresh cotton filling for comfort and durability.
Q6: Will it fit through a standard UK doorway?
A: Yes, the compact packaging size is designed to pass through standard UK interior doorways smoothly.
Q7: How is the chair delivered?
A: Each chair is packed separately in one carton with full protective treatment to ensure intact arrival for direct assembly and use.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
