SKU:XY0458
This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
View Details
Designed for UK hallways, entryways and bedrooms, this natural bamboo 3-tier shoe rack features a solid tabletop and two slatted lower shelves, offering compact storage for up to 9 pairs of shoes while doubling as a functional console table; its durable bamboo and MDF construction, paired with a minimalist Scandi-inspired design, complements modern and rustic interiors, making it ideal for busy family homes or compact living spaces.
Solid bamboo tabletop and two slatted lower shelves provide space for up to 9 pairs of UK-sized shoes, from trainers to casual footwear, while the top surface is perfect for keys, decor or small accessories.
Sturdy bamboo frame paired with durable MDF support boards, finished in a smooth natural wood tone that resists scratches and warping for long-lasting daily use.
Slim profile (58cm x 27cm x 45cm) fits perfectly in narrow hallways, under windows or inside closets, maximising storage without taking up excess floor space.
Simple snap-together design allows for quick and easy assembly in minutes, no additional tools required, ideal for renters and busy households.
Doubles as a compact console table in hallways or a plant stand in living rooms, offering flexible organisation and styling for any room in the home.
| Material | Natural Bamboo Frame, MDF Support Boards |
| Overall Dimensions | 58cm (L) x 27cm (W) x 45cm (H) |
| Storage Capacity | Up to 9 pairs of UK-sized shoes |
| Weight Capacity Per Shelf | 10kg |
| Assembly Required | Yes, no tools needed |
| Instruction Manual | Download |
All dimensions are approximate with a ±1cm tolerance. To maintain stability, distribute weight evenly across the shelves and avoid exceeding the maximum weight capacity per shelf. Wipe the bamboo surface with a soft, damp cloth and dry immediately; avoid prolonged exposure to moisture to prevent warping. This product is designed for indoor use only.
Q: Can this shoe rack hold larger shoes like boots?
A: Yes, the 45cm height provides enough clearance for UK adult ankle boots up to size 12, while the slatted design keeps them well-ventilated.
Q: Is the assembly really tool-free?
A: Yes, the snap-together joints require no tools—simply align the pieces and push until they lock into place, taking approximately 5 minutes to complete.
Q: Can this rack be used for other items besides shoes?
A: Absolutely, it’s perfect for storing plants, books, bags or bathroom essentials, offering versatile storage for any room in the home.
Q: Is the bamboo frame water-resistant?
A: The natural bamboo has a mild water-repellent finish, but it’s not fully waterproof—avoid placing it in damp areas like bathrooms to prevent damage.
Q: How stable is the shoe rack on carpeted floors?
A: The rack features reinforced base feet that provide excellent stability on both hard floors and low-pile carpets; for high-pile carpets, we recommend using anti-slip pads for extra support.
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
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