This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Designed for versatile comfort and smart storage in UK homes, this single leisure chair features a 110° fixed ergonomic backrest, 360° swivel base and hidden storage space, perfect for living rooms, reading nooks or bedrooms. Upholstered in luxurious cream chenille fabric for a plush feel, it has a compact 73×80×92CM size that fits small to medium UK living spaces. Blending practical storage with smooth swivel and cozy seating, this chair is a stylish and functional addition to any home, solving clutter while offering a comfortable spot to unwind.
Key Features
110° Ergonomic Backrest for Cozy Lounging – Fixed 110° backrest is ergonomically designed to support your back and neck, providing optimal comfort for reading, chatting or casual TV watching, no awkward adjusting needed.
Luxurious Cream Chenille Fabric – Plush, soft cream chenille feels gentle against skin and adds a touch of luxury to any UK home decor. Wear-resistant and fade-proof, it stays looking new for daily use in family homes.
360° Smooth Swivel Base – Effortless 360° swivel design lets you turn and reach without moving the chair, perfect for socializing in the living room or grabbing items from nearby tables – maximum convenience with minimal effort.
Hidden Storage Space for Smart UK Living – Built-in storage solves clutter in compact UK homes, ideal for stowing blankets, remote controls, books or small living room essentials – keeps your space tidy and organized.
Compact Space-Saving Design – 73×80×92CM size fits perfectly in small living rooms, reading nooks or bedroom corners, without sacrificing comfort or functionality. A great choice for UK homes with limited floor space.
Sturdy Build & Easy Delivery – Robust frame provides stable seating and smooth swivel performance; compact 72×62×65CM packaging fits through narrow UK doorways and hallways, with simple assembly (no professional tools needed).
Product Information
Feature
Details
Product Dimensions (L×W×H)
73 × 80 × 92 CM
Package Dimensions (L×W×H)
72 × 62 × 65 CM
Product Gross Weight
29 KG
Core Material
Cream Chenille Fabric High-Density Sponge Filling Sturdy Metal & Wood Frame 360° Swivel Base
Backrest Angle
110° Fixed Ergonomic Design
Key Functions
Hidden Storage Space 360° Smooth Swivel Ergonomic Lounging
Special Features
Cream Chenille Upholstery Space-Saving Design UK Delivery Friendly Hidden Storage 360° Swivel Base
Package Method
1 Box / Chair, Protective Wrapping
FAQ
Q: Is the 110° backrest fixed or adjustable?
A: The backrest is fixed at an ergonomic 110°, which is calibrated for optimal back and neck support during casual lounging – no need for constant adjusting, just sit and relax.
Q: How much storage space does the chair have?
A: The hidden storage compartment is perfectly sized for stowing small living room essentials like blankets, remote controls, books or cushions, helping you keep your compact UK home tidy and clutter-free.
Q: Is the 360° swivel base smooth to use?
A: Yes! The swivel base is designed for ultra-smooth 360° rotation, with a sturdy build that prevents wobbling. You can turn the chair effortlessly without moving the base, perfect for socializing or reaching nearby items.
Q: How to clean the cream chenille fabric?
A: Spot clean with a mild detergent and a soft damp cloth. Gently blot spills instead of rubbing hard, and avoid harsh chemicals or bleach to preserve the fabric's plush texture and cream colour.
Q: Will the packaging fit through narrow UK doorways?
A: Absolutely! The compact 72×62×65CM box is designed to fit through standard UK doorways, narrow hallways and small apartment entrances – no delivery hassle at all.
Q: How easy is the chair to assemble?
A: Assembly is very simple and takes just 10-15 minutes. All necessary hardware and clear instructions are included, and you won’t need any professional tools to put the chair together.
Q: Is the chair stable when swiveling or sitting?
A: Yes! The chair features a robust metal and wood frame with a weighted swivel base, providing stable seating and smooth swivel performance – no wobbling, even when moving the chair slightly while seated.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
