This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Maximize space and comfort in your UK home with this versatile sofa bed, crafted from ultra-soft lamb fleece fabric that delivers a cloud-like touch for everyday lounging. Designed with multi-functional convenience, it seamlessly transforms between three adjustable positions (100°, 145°, 180°) – from upright sofa to relaxed recliner and full-length bed – perfect for small living rooms, guest bedrooms or home offices. Built with a sturdy solid wood and multi-ply board frame, paired with high-density 28D seat sponge and 24D backrest sponge, it offers exceptional support and resilience, while the included matching ottoman provides extra footrest space or additional seating. Featuring detachable black metal legs for easy assembly and delivery, this sofa bed combines practical design with luxurious comfort, boasting a 150KG weight capacity to accommodate daily use and overnight guests.
Key Features
Ultra-Soft Lamb Fleece Upholstery – Plush lamb fleece fabric offers a velvety, skin-friendly texture that feels warm and cozy, ideal for snuggling up or relaxing. The high-quality material is wear-resistant and easy to spot clean, maintaining its softness and appearance for long-term use.
3 Adjustable Recline Positions – Effortless straight-push design lets you switch between 100° upright sofa, 145° relaxed recliner and 180° full-length bed, adapting to your needs for seating, lounging or sleeping – perfect for small spaces and overnight guests.
Sturdy Solid Wood & Multi-Ply Frame – Reinforced frame constructed from solid wood and multi-ply board delivers exceptional stability and durability, supporting up to 150KG (300 lbs) for safe, wobble-free use by adults and guests.
High-Density Sponge Cushioning – Seat filled with 28D high-density sponge and backrest with 24D sponge, paired with fresh new cotton filling, provides the perfect balance of plush comfort and supportive seating that retains its shape without sagging.
Matching Ottoman Included – Comes with a coordinating ottoman (56×47×37CM) that serves as a footrest, extra seating or storage companion, enhancing relaxation and space utilization in compact UK homes.
Detachable Metal Legs for Easy Assembly – Black metal legs are fully detachable, allowing for hassle-free delivery through narrow doorways and quick, tool-free assembly in just minutes – no professional help required.
Product Information
Feature
Details
Sofa Bed Dimensions (L×W×H)
66 × 87 × 88 CM
Ottoman Dimensions (L×W×H)
56 × 47 × 37 CM
Package Dimensions (L×W×H)
117 × 67 × 40 CM
Product Gross Weight
25 KG
Core Material
Plush Lamb Fleece Fabric 28D Seat Sponge / 24D Backrest Sponge New Cotton Filling Solid Wood + Multi-Ply Board Frame Black Metal Legs
Recline Positions
100° (Upright) | 145° (Relaxed) | 180° (Flat Bed)
Weight Capacity
150 KG (300 lbs)
Assembly Feature
Detachable Metal Legs & Ottoman Tool-Free Easy Assembly
Package Method
1 Box / Set (Sofa Bed + Ottoman), Protective Wrapping
A: Gently spot clean with a mild detergent and soft damp cloth, blotting spills instead of rubbing to preserve the fabric’s plush texture. For light dust, use a soft brush to restore its fluffy look – avoid harsh chemicals or machine washing.
Q: How easy is it to adjust the recline positions?
A: The straight-push design makes adjusting effortless – simply push the backrest forward or backward to lock into 100°, 145° or 180° positions. No complicated levers or mechanisms, perfect for quick transitions between sofa and bed.
Q: Is the sofa bed suitable for small UK living spaces?
A: Absolutely! The compact 66×87×88CM size and multi-functional design make it ideal for small apartments, studio flats or home offices – it saves space as a sofa during the day and converts to a bed for overnight guests.
Q: Can the ottoman be used with the sofa bed in bed mode?
A: Yes! The ottoman can be placed at the foot of the 180° flat bed to extend the sleeping surface, or used separately as extra seating – adding versatility to your space.
Q: How sturdy is the solid wood and multi-ply frame?
A: The reinforced frame is built to last, with solid wood and multi-ply board providing exceptional stability and supporting up to 150KG (300 lbs) – safe for daily use and overnight guests.
Q: Will the packaging fit through narrow UK doorways?
A: Yes! The 117×67×40CM compact packaging is designed for UK home delivery, fitting smoothly through standard doorways, narrow hallways and small apartment entrances with ease.
Q: How long does assembly take?
A: Assembly is quick and easy – just attach the detachable black metal legs to the sofa bed and ottoman with the included hardware. No extra tools are needed, and most people finish setup in 15-20 minutes.
Q: Is the 28D/24D sponge filling resilient enough for daily use?
A: Absolutely! The high-density 28D seat sponge and 24D backrest sponge offer excellent resilience, retaining their shape and supportive feel for long-term use without sagging – ensuring comfort whether sitting or sleeping.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.