This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Add a touch of timeless charm and cosy comfort to your home with this White Teddy Fabric Tufted Bench. Upholstered in soft, tactile teddy fleece and finished with elegant button tufting and piped edging, it brings a warm, inviting feel to any space. The sturdy turned bun feet in natural finish come with non-slip foot pads for floor protection and stability, while the knock-down design ensures quick, easy assembly. Ideal for entryways, living rooms, or bedrooms as a shoe bench, extra seating, or bed end stool, this bench blends classic design details with modern tactile comfort.
Key Benefits
Soft Teddy Fabric Upholstery Sink into the fuzzy, skin-friendly teddy fleece fabric that delivers luxurious comfort and adds a cosy, warm texture to your interior decor.
Classic Tufted & Piped Design Elegant button tufting and neat piped edging create a refined, timeless look, elevating the aesthetic of any room and adding a touch of traditional charm.
Natural Turned Bun Feet The stylish natural finish turned bun feet bring a vintage-inspired touch, paired with non-slip foot pads to protect your flooring and ensure stable positioning.
Quick Knock-Down Assembly Set up the bench in under 10 minutes with no specialist tools required—simply attach the pre-finished wooden legs to the frame for instant use.
Sturdy & Durable Construction Built with a robust internal frame and solid wooden legs, the bench offers reliable stability for daily use, supporting multiple adults for extra seating.
Versatile Multi-Purpose Design Perfect as an entryway shoe bench, living room extra seating, bedroom bed end stool or hallway accent piece—its sleek profile fits seamlessly in any small or large space.
Neutral White Finish The clean white fabric complements all interior styles, from Scandi and modern minimalist to traditional and cottage core, making it a timeless addition to your home.
Product Information
Feature
Details
Overall Dimensions (L×W×H)
90 × 60 × 30 CM
Package Dimensions (L×W×H)
91 × 61 × 21 CM
Product Gross Weight
10.0 KG
Core Materials
White teddy fabric upholstery; high-density sponge padding; solid internal frame; natural turned wooden legs with non-slip foot pads
Key Design & Function
Button tufting; piped edging; knock-down leg assembly; non-slip foot pads; multi-purpose use
Packaging Features
1 bench per carton; protective wrapping; compact flat-pack design
A: The bench is covered in soft, tactile white teddy fleece fabric, offering a cosy and luxurious seating experience with a warm texture.
Q2: Does the bench have tufting and piped edging?
A: Yes, it features elegant button tufting on the seat and neat piped edging around the frame, adding a refined classic design touch.
Q3: Do the legs come with floor protection?
A: Yes, the natural turned wooden legs are fitted with non-slip foot pads to protect your flooring from scratches and ensure stable positioning.
Q4: How long does assembly take?
A: The knock-down design means you only need to attach the wooden legs to the frame—assembly takes under 10 minutes with no specialist tools required.
Q5: What is the bench suitable for?
A: It’s a multi-purpose piece, perfect as an entryway shoe bench, living room extra seating, bedroom bed end stool or hallway accent furniture.
Q6: Which interior styles does this bench suit?
A: Its neutral white finish and classic design details work beautifully with Scandi, modern minimalist, cottage core, traditional and eclectic interiors.
Q7: Will it fit through a standard UK doorway?
A: Yes, the compact flat-pack packaging and assembled size are designed to fit easily through standard UK interior doorways.
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.