This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Designed for UK hallways and entryways, this elegant white 2-door shoe storage bench combines practical hidden storage with comfortable seating. Crafted from durable MDF with a smooth painted finish, it features two sliding doors and a 5cm thick padded seat to keep footwear tidy and provide a convenient spot to put on shoes.
The compact, space-saving design fits perfectly in modern and traditional British homes, offering ample storage for up to 8 pairs of shoes while maintaining a clean, minimalist aesthetic that complements any decor scheme.
Key Features
Ample Hidden Storage
Two sliding doors reveal a spacious interior compartment, designed to store up to 8 pairs of UK-sized shoes, keeping your hallway clutter-free and organised.
Comfortable Padded Seat
5cm thick high-density foam cushion with a soft, hard-wearing fabric cover provides a comfortable seating surface for putting on and removing shoes, reducing pressure on your feet and legs.
Durable MDF Construction
Built with 15mm, 12mm and 3mm MDF boards for structural strength, finished in a scratch-resistant white paint that withstands daily use in busy UK households.
Space-Saving Sliding Doors
Sliding door design requires no extra clearance for opening, making it ideal for narrow hallways and compact entryways where space is at a premium.
Versatile Hallway Solution
Multi-functional design serves as a shoe storage unit, extra seating and a decorative hallway piece, perfect for small British homes, apartments and family houses.
Perfect For
UK hallways and entryways needing organised shoe storage
Small apartments and compact living spaces
Family homes with children or multiple occupants
Traditional and modern interior decor schemes
Anyone seeking a practical, stylish seating and storage solution
All dimensions are approximate with a ±1cm tolerance. To maintain stability, distribute weight evenly across the storage compartment and avoid exceeding the maximum load capacity of 80kg on the seat pad. Wipe the painted surface with a soft, dry cloth; avoid harsh chemicals or abrasive cleaners. Assembly is required with included hardware and instructions, taking approximately 60 minutes for two people.
FAQ
Q: What size shoes will fit inside this storage bench?
A: The interior compartment comfortably fits up to 8 pairs of UK adult sizes 3-11, with space for trainers, boots and casual shoes.
Q: Is the seat pad removable for cleaning?
A: Yes, the padded seat cushion is fully removable, allowing you to spot clean or vacuum the fabric cover as needed to keep it fresh in busy UK homes.
Q: Can this bench be used in other rooms besides the hallway?
A: Absolutely, it works perfectly as extra seating and storage in living rooms, bedrooms or utility rooms, offering a versatile solution for any space needing organisation.
Q: How much weight can the seat pad support?
A: The padded seat is designed to safely support up to 80kg, making it suitable for adults and children to use comfortably.
Q: Does the sliding door design require floor clearance?
A: No, the sliding doors glide along the interior frame, so no additional floor space is needed for opening, making it ideal for narrow UK hallways.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Instructions don’t match the item. Says dimmable, it isn’t
This took two of us four hours to fit. The instructions don’t match the actual item which required a lot of thought and effort to try and make it work. Meant it was assembled and reassembled several times as steps didn’t work as per the instructions.
Finally, it says it’s dimmable with different colour temperatures, it isn’t. It has one brightness and one colour temperature.
