This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
This white teddy fleece storage bench blends cosy tactile texture with practical under-seat storage, ideal for British homes seeking comfort and organisation. Crafted with a sturdy wooden frame and plush sponge padding, it offers ample seating space while the flip lid with support ensures easy access to internal storage for blankets, cushions or household essentials.
Finished with a sewn logo, fire safety labels and floor-protective plastic foot nails, this bench is a versatile addition to living rooms, bedrooms or entryways, merging style with everyday functionality.
Key Features
Flip Lid with Support Design
The flip lid is fitted with sturdy support stays, keeping it propped open securely for easy access to internal storage without accidental closure.
Plush White Teddy Fleece Upholstery
Soft, fluffy teddy fleece fabric delivers a warm, inviting finish, perfect for adding a cosy touch to modern or traditional interior schemes.
Hidden Internal Storage
Spacious under-seat compartment provides discreet storage space for blankets, cushions, toys or other household items, keeping your space clutter-free.
Sturdy Wooden Frame & Sponge Padding
Robust wooden frame ensures long-lasting stability, paired with thick sponge filling for comfortable and supportive seating for multiple users.
Floor-Protecting Plastic Foot Nails
Durable plastic foot nails prevent scratches on wooden floors, tiles or carpets, reducing movement noise for quiet daily use.
Perfect For
Living rooms as extra seating and blanket storage
Bedrooms for footrest and linen organisation
Entryways for shoe and accessory storage
Family rooms for keeping kids' toys tidy
Home offices for comfortable foot support
Product Information
Product Type
Teddy Fleece Storage Bench with Flip Lid
Overall Dimensions
113 cm (W) × 55 cm (D) × 48 cm (H)
Upholstery Material
White teddy fleece fabric
Frame Material
Sturdy wooden frame
Padding
Plush sponge filling
Storage Lid Feature
Flip lid with support stays
Protective Accessories
Plastic foot nails
Labels & Tags
Sewn logo, fire safety labels, hanging tags
Packaging Dimensions
24 cm (W) × 47 cm (H)
Gross Weight
15600 grams (15.6 kg)
Assembly
No assembly required (ready to use)
Instruction Manual
Download
Important Note
Teddy fleece fabric may attract lint and dust—gentle brushing with a soft bristle brush or vacuuming with a low-suction soft brush attachment is recommended for maintenance. Avoid placing near heat sources to prevent fabric damage.
FAQ
Q: Does this bench have a storage function? A: Yes, it features a spacious hidden under-seat storage compartment for storing blankets, cushions and household items.
Q: What material is the bench upholstered in? A: It is covered in plush white teddy fleece fabric for a warm and cosy finish.
Q: Is the flip lid easy to open and keep open? A: Yes, the flip lid is equipped with sturdy support stays that keep it propped open securely during use.
Q: Does the bench require assembly? A: No, it arrives fully assembled and is ready to use straight out of the box.
Q: Does the bench protect floors from scratches? A: Yes, it is fitted with plastic foot nails that prevent scratches and reduce movement noise on all floor types.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Bought microwave through ‘Wowcher’ but it arrived damaged. I got a return label and sent it back no communication to say they had it (it was signed for at their end). I only wanted another on sent to me but as I said no communication. Please send another one as it was a gift
Asking me to review something that still hasn’t turned up some 14days later…
Asking me to review something that still hasn’t turned up some 14days later…. contact has been limited and there seems no urgency to get another sent out as the original one has been lost.
This is just perfect in our eco home. We don’t need actual warmth (although there is a setting which allows for it) but the flames on the logs are so realistic- absolutely perfect for our modern front room.
