Really pleased with product, looks very sleek and great quality. Fantastic value for money. Service was great, arrived as promised on order.
Goods supplied
SECOND HAND
Dear David Luckman,
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
Best Regards,
Living and Home
Fire fitted to media wall today , so far very happy with it
Lovely fire place, good heat output.
Everything is perfectly working and I love it